--001a113e3ae06986f0055783296c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Russell is going to see what he can do.....keep you posted. James On Thu, Aug 24, 2017 at 12:32 PM, Timothy Thomas wrote: > > ---------- Forwarded message ---------- > From: support@clearcareonline.com > Date: Tue, Jul 25, 2017 at 11:29 AM > Subject: International Texting Charges - Case #00236620 [ > ref:_00DE0Hruf._50044keGZ3:ref ] > To: "tt@homecareassistance.com" > > > > > > To avoid creating multiple cases, please *reply to this email* rather > than reporting additional information in a new email. > > Hello Timothy, > > Thank you for contacting ClearCare Product Support regarding case #002366= 20, > "International Texting Charges". To summarize the case, you inquired abou= t > international texting charges. This has come to our attention recently a= nd > we are currently looking into ways to rectify this issue but unfortunatel= y > at the moment we do not have at timeline for this to be resolved. > > *ClearCare cares deeply about how we served you*. You will soon receive > an invitation to take a short Customer Satisfaction survey. I'd love to > know what I did well as well as what I could have done better. We can=E2= =80=99t > improve if we don=E2=80=99t hear from you! > > Thank you, > > Everett > ClearCare Product Support > > *HomeTrak is now part of ClearCare: Read the announcement > * > > *Receive updates on ClearCare platform issues at * > *http://status.clearcareonline.com* > > > > > > > ref:_00DE0Hruf._50044keGZ3:ref > > > > -- > > *Timothy Thomas* > > *Client Care Manager* > > > > > *Home Care Assistance (Montr**=C3=A9**al) Inc.* > > *4464 Ste. Catherine Ouest* > > *Westmount, Qu**=C3=A9**bec* > > *H3Z 1R7* > > *Tel: 514 907 5065 - Fax: 514 907 5067* > > *tt@homecareassistance.com * > > > > > > --=20 James Patchett Director of Franchise Development Mobile (727)729-2068 http://www.homecareassistance.com *Changing the Way the World Ages.* Review our Book Series Like us on Facebook Explore our Franchise Opportunity --001a113e3ae06986f0055783296c Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Russell is going to see what he can do.....keep you posted= .=C2=A0 James = On Thu, Aug 24, 2017 at 12:32 PM, Timothy Thomas= < tt@homecareassistance.com > wrote: --------= -- Forwarded message ---------- From: support@clearc= areonline.com < support@clearcareonline.com > Date: Tue, Jul 25, 2017 at 11:29 AM Subject: International Texting = Charges - Case #00236620 [ ref:_00DE0Hruf._50044keGZ3:ref ] To: &quo= t; tt@homecar= eassistance.com " < tt@homecareassistance.com > =C2=A0 <table border=3D"0" cellp