--001a1149463a335957055f35390d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi James, Any news on this? Has Russell heard from clearcare. Thanks! Tim On Thu, Aug 24, 2017 at 1:28 PM, James Patchett wrote: > Russell is going to see what he can do.....keep you posted. > > James > > On Thu, Aug 24, 2017 at 12:32 PM, Timothy Thomas tt@homecareassistance.com> wrote: > >> >> ---------- Forwarded message ---------- >> From: support@clearcareonline.com >> Date: Tue, Jul 25, 2017 at 11:29 AM >> Subject: International Texting Charges - Case #00236620 [ >> ref:_00DE0Hruf._50044keGZ3:ref ] >> To: "tt@homecareassistance.com" >> >> >> >> >> >> To avoid creating multiple cases, please *reply to this email* rather >> than reporting additional information in a new email. >> >> Hello Timothy, >> >> Thank you for contacting ClearCare Product Support regarding case #00236= 620, >> "International Texting Charges". To summarize the case, you inquired abo= ut >> international texting charges. This has come to our attention recently = and >> we are currently looking into ways to rectify this issue but unfortunate= ly >> at the moment we do not have at timeline for this to be resolved. >> >> *ClearCare cares deeply about how we served you*. You will soon receive >> an invitation to take a short Customer Satisfaction survey. I'd love to >> know what I did well as well as what I could have done better. We can= =E2=80=99t >> improve if we don=E2=80=99t hear from you! >> >> Thank you, >> >> Everett >> ClearCare Product Support >> >> *HomeTrak is now part of ClearCare: Read the announcement >> * >> >> *Receive updates on ClearCare platform issues at * >> *http://status.clearcareonline.com* >> >> >> >> >> >> >> ref:_00DE0Hruf._50044keGZ3:ref >> >> >> >> -- >> >> *Timothy Thomas* >> >> *Client Care Manager* >> >> >> >> >> *Home Care Assistance (Montr**=C3=A9**al) Inc.* >> >> *4464 Ste. Catherine >> Ouest* >> >> *Westmount, Qu**=C3=A9**bec* >> >> *H3Z 1R7* >> >> *Tel: 514 907 5065 - Fax: 514 907 5067* >> >> *tt@homecareassistance.com * >> >> >> >> >> >> > > > > -- > James Patchett > Director of Franchise Development > Mobile (727)729-2068 > http://www.homecareassistance.com > *Changing the Way the World Ages.* > Review our Book Series > Like us on Facebook > > Explore our Franchise Opportunity > > --=20 *Timothy Thomas* *Director of Client Care & Development* *Home Care Assistance (Montr**=C3=A9**al) Inc.* *4464 Ste. Catherine Ouest* *Westmount, Qu**=C3=A9**bec* *H3Z 1R7* *Tel: 514 907 5065 - Fax: 514 907 5067* *tt@homecareassistance.com * --001a1149463a335957055f35390d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi James, Any news on this? Has Russell= heard from clearcare. Thanks! Tim = On Thu, Aug= 24, 2017 at 1:28 PM, James Patchett < jpatchett@homecareass= istance.com > wrote: Russell is going to see what he can do.....keep you posted.=C2=A0= James On Thu, Aug 24, 2017 at 12:32 PM= , Tim