Re: IMPORTANT -- Fwd: New After Hours Unicom Message Received

From
Irin Eva <irin.eva@thekey.com>
To
taneshia.persaud@thekey.com
CC
Sandra Daoust <sdaoust@homecareassistance.com>, Timothy Thomas <tt@thekey.com>
Date
Thu, 14 Jul 2022 11:23:53 -0400
Folder
INBOX
--000000000000fec51f05e3c57d87 Content-Type: multipart/alternative; boundary="000000000000fec51e05e3c57d86" --000000000000fec51e05e3c57d86 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Ok, thanks for the update. On Thu, Jul 14, 2022 at 11:09 AM Taneshia Persaud wrote: > Good morning all, > > Update from today's meeting with Maventech, as they are still > investigating this issue as of today. Keep you posted as I hear from them= . > > Best, > > Taneshia > > On Mon, Jul 11, 2022 at 9:39 AM Taneshia Persaud taneshia.persaud@thekey.com> wrote: > >> Good idea @Sandra Daoust . >> >> Just checked, and on the booking side, everything looks as it should be = @Irin >> Eva . >> >> Thanks, >> >> Taneshia >> >> On Mon, Jul 11, 2022 at 9:35 AM Sandra Daoust > sdaoust@homecareassistance.com> wrote: >> >>> Thanks Taneshia >>> @Irin Eva @Taneshia maybe we can have an extra >>> look at her pay before it runs this week to manually iron out any issue= s >>> (in case the same problem is arising). >>> Thanks. >>> >>> >>> >>> Sandra Daoust >>> >>> >>> >>> *Finance Manager - Canada* >>> >>> Tel: 514.907.5065 | Fax: 514.221.4265 >>> >>> sdaoust@homecareassistance.com | Homecareassistancemontreal.ca >>> >>> >>> >>> >>> >>> On Mon, Jul 11, 2022 at 9:28 AM Taneshia Persaud >> taneshia.persaud@thekey.com> wrote: >>> >>>> Good morning all, >>>> >>>> Just to update you, Maventech is still looking into this matter. Hopin= g >>>> to have an update today. Keep you posted. >>>> >>>> Best, >>>> >>>> Taneshia >>>> >>>> On Mon, Jul 4, 2022 at 9:46 AM Irin Eva wrote: >>>> >>>>> Ok, thank you! >>>>> >>>>> On Mon, Jul 4, 2022 at 9:45 AM Taneshia Persaud >>>> taneshia.persaud@thekey.com> wrote: >>>>> >>>>>> May 30th is also showing 5hrs; June 6th is showing 5.25hrs; and June >>>>>> 13th is showing 5hrs. >>>>>> >>>>>> [image: Screen Shot 2022-07-04 at 9.43.42 AM.png][image: Screen Shot >>>>>> 2022-07-04 at 9.43.54 AM.png][image: Screen Shot 2022-07-04 at >>>>>> 9.44.05 AM.png] >>>>>> >>>>>> Yes, I filed a JIRA ticket on June 27, still under investigation. >>>>>> >>>>>> Thanks, Irin! >>>>>> >>>>>> On Mon, Jul 4, 2022 at 9:44 AM Irin Eva wrote: >>>>>> >>>>>>> It=E2=80=99s May be tech issue. You can connect with them. >>>>>>> >>>>>>> On Mon, Jul 4, 2022 at 9:41 AM Taneshia Persaud >>>>>> taneshia.persaud@thekey.com> wrote: >>>>>>> >>>>>>>> I am confused why June 20th is showing 5.25hrs and June 27th is >>>>>>>> showing 5hrs. >>>>>>>> >>>>>>>> - June 19th CG worked from 9:30pm until 8am June 20th AND >>>>>>>> 11am-3pm (=3D 10.5+4 =3D14.5hrs); and >>>>>>>> - June 26th CG worked 9:30pm (clocked in at 9:46pm) until >>>>>>>> 7:30am (=3D 10hrs). >>>>>>>> >>>>>>>> >>>>>>>> [image: Screen Shot 2022-07-04 at 9.37.21 AM.png][image: Screen >>>>>>>> Shot 2022-07-04 at 9.37.12 AM.png] >>>>>>>> >>>>>>>> On Mon, Jul 4, 2022 at 9:34 AM Irin Eva >>>>>>>> wrote: >>>>>>>> >>>>>>>>> Hi Taneshia, >>>>>>>>> >>>>>>>>> Please see the below her amts paid out per pay date: >>>>

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