--000000000000ee027905e4152b3a Content-Type: text/plain; charset="UTF-8" It may be in my name, but I have no idea how to cancel or any of the info. Pablo, do you have a number or contact that I can reach out to? Best, On Mon, Jul 18, 2022 at 7:25 AM Isabelle La wrote: > Great, thanks Tim. > > Audra - I recall this was previously in your name. Can you please close > this account down for Intercom IO? I will update my notes to reflect we > have approval in shutting down this vendor and confirm doing so once you > let us know it's been completed. > > On Mon, Jul 18, 2022 at 6:21 AM Timothy Thomas > wrote: > >> Hi Isabelle, >> >> I chatted with Taneshia this morning and we're clear to cancel the >> service. >> >> Thanks >> Tim >> >> On Fri, Jul 15, 2022 at 12:11 PM Isabelle La wrote: >> >>> Understood - Tim/Taneshia, can you please confirm we can close the >>> Intercom IO account? >>> >>> On Fri, Jul 15, 2022 at 9:08 AM Audra Williams >>> wrote: >>> >>>> I would agree and I don't recall that she was set up as a user. >>>> >>>> Best, >>>> >>>> On Fri, Jul 15, 2022 at 9:00 AM Pablo Hurtado >>>> wrote: >>>> >>>>> Hi, >>>>> >>>>> Just circling back on this as @Isabelle La and I >>>>> just had a meeting with Mavencare Tech and this was a topic. TIm, not sure >>>>> if Taneshia is confused with Intercom but there are minimal leads that come >>>>> in through this portal. I would say at most 1 lead a feet that is >>>>> potentially looking for foot care. >>>>> >>>>> Not sure we are getting the ROI we would want just based on that. I >>>>> also don't think Taneshia is a user in the portal, I don't think she was >>>>> set up, was she @Audra Williams ? >>>>> >>>>> Aside from that, minimal DQL interaction for NY, so for us we can >>>>> cancel. >>>>> >>>>> My feedback would be to cancel and do without this additional >>>>> provider. >>>>> >>>>> On Mon, Jul 11, 2022 at 12:18 PM Audra Williams >>>>> wrote: >>>>> >>>>>> Sounds good! >>>>>> >>>>>> Thanks! >>>>>> >>>>>> On Mon, Jul 11, 2022 at 6:23 AM Timothy Thomas >>>>> tt@homecareassistance.com> wrote: >>>>>> >>>>>>> Hi Audra, >>>>>>> >>>>>>> Taneshia has asked to keep it in place until the end of July. We'll >>>>>>> track the lead quality and get back to you. >>>>>>> >>>>>>> Thanks >>>>>>> Tim >>>>>>> >>>>>>> On Fri, Jul 8, 2022 at 4:29 PM Audra Williams >>>>>>> wrote: >>>>>>> >>>>>>>> Thanks, Pablo! >>>>>>>> >>>>>>>> @Timothy Thomas what are your thoughts >>>>>>>> on canceling this? I am not sure we are getting a great ROI. >>>>>>>> >>>>>>>> Best, >>>>>>>> >>>>>>>> On Fri, Jul 8, 2022 at 1:17 PM Pablo Hurtado >>>>>>>> wrote: >>>>>>>> >>>>>>>>> Hi Audra, >>>>>>>>> >>>>>>>>> Hope you're well! >>>>>>>>> >>>>>>>>> As for NY our Intercom interaction/engagement is minimal, 2 over >>>>>>>>> the last month. >>>>>>>>> >>>>>>>>> TO seems to be getting more from there. >>>>>>>>> >>>>>>>>> On Fri, Jul 8, 2022 at 3:27 PM Audra Williams >>>>>>>>> wrote: >>>>>>>>> >>>>>>>>>> Hi Kim and Pablo! >>>>>>>>>> >>>>>>>>>> Are we ok with