RE: Montreal Unapplied Payments/Credits/Deposits- Inactive Client Clean Up

This is a multipart message in MIME format. ------=_NextPart_000_00A6_01DA9BAF.88CEB080 Content-Type: multipart/alternative; boundary="----=_NextPart_001_00A7_01DA9BAF.88CEB080" ------=_NextPart_001_00A7_01DA9BAF.88CEB080 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Joey, =20 Good morning. I will be happy to assist with adjustments for the = Montreal area however, I am unsure how to do a write off. If you would = like my assistance, can we please set up a quick call so you can walk me = through it. Thank you. =20 Gerard =20 =20 From: Joey Taylor =20 Sent: Wednesday, May 1, 2024 10:00 AM To: eclark@thekey.com Cc: Timothy Thomas ; John Janiga = ; Alyson Rohane ; = gerard.draetta@thekey.com; Laszlo Kovacs ; = Katherine Cope Subject: Re: Montreal Unapplied Payments/Credits/Deposits- Inactive = Client Clean Up =20 Good Morning, Looking over this list, we have wrote off debt for the following clients = and they should not receive a reimbursement: 1. CHSLD Donald Berman 2. L'artisan 3. Univ de Montreal Covid 4. Sunrise of Dollard-des-Ormeaux=20 5. Floralie Lachine Residence=20 =20 Can I also have an hour to look over the private clients? Some had = pre-paid hours as part of a "Cheetah" agreement we had piloted with = Chen. Thank you, =20 On Tue, Apr 30, 2024 at 6:31=E2=80=AFPM > wrote: Thank you, updated list.=20 =20 Recommendation: * John- Where you see a Recommendation of =E2=80=9D Pursue Client = Refund=E2=80=9D please reach out to those clients via phone and email = and ask for an address to mail a check.=20 * As clients confirm please send me an email via FD ticket confirming we = should refund and from there, I will route to An Ly & Lisa Barker for = approval. * Gerard- Did we write off the balance for Monique Jacob? If so, this is = likely a payment we will Write Off to reverse the impact.=20 Complete: * Tim & Joey - Where you see a Recommendation of =E2=80=9D Deposit, We = should w/o these funds if LO can confirm.=E2=80=9D Please review the = clients listed and confirm these are non-refundable deposits.=20 Type Date Number Name Name E-Mail Open Balance=20 Recommendation Reason Payment 7/13/2021 Deposit Tarte George anntarte@hotmail.com $ (883.01) Write Off in QB Write Off once LO confirms this is a deposit.=20 Payment 8/11/2021 Deposit Rached* Tahani erached7@gmail.com $ (294.34) Write Off in QB Write Off once LO confirms this is a deposit.=20 Payment 9/6/2021 Deposit Rigby Peter fergus.Rigby@scotiawealth.com $ (689.85) Write Off in QB Write Off once LO confirms this is a deposit.=20 Payment 11/25/2021 Deposit Lagallo Di Carlo Giovanna mdicarlo770@gmail.com $ (1,766.02) Write Off in QB Write Off once LO confirms this is a deposit.=20 Payment 11/29/2021 Deposit Bett Eileen eileenbett@gmail.com $ (809.42) Write Off in QB Write Off once LO confirms this is a deposit.=20 Payment 5/24/2022 Deposit Donnelly Susan sarahkruger@gmail.com $ (689.85) Write Off in QB Write Off once LO confirms this is a deposit.=20 P