--00000000000082b129062903a108 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Sorry I did not reply all. I have not heard anything from VCH so I am assuming all invoices are going out now with no GST as per your instructions to uncheck the payer parent company for tax. Thank you for that! Is there another issue you are referring to ? Sharon Sharon, Speirs General Manager Vancouver, BC Office: 778.279.3634 sspeirs@thekey.com TheKey.ca [image: TheKey] On Wed, Dec 11, 2024 at 11:22=E2=80=AFAM Kristy Poyner = wrote: > Hi Sharon, > > Circling back here to confirm that all tax has been credited for Vancouve= r > Coastal Health. > > > Thanks, > Kristy Poyner > > > On Tue, 12 Nov at 1:28 PM , SharonSpeirs > wrote: > Thanks Kristy > I have gone into the Parent Payer profile and unchecked the "pay tax" box > and hit save, so hopefully that is all that is needed. We do not have any > private pay VCH clients although we do have private pay clients that also > get services from VCH and we do charge them tax at this point. > Sharon > > Sharon, Speirs > > General Manager > Vancouver, BC > Office: 778.279.3634 > sspeirs@thekey.com > > TheKey.ca > > [image: TheKey] > > > > > > > > On Tue, Nov 12, 2024 at 9:50=E2=80=AFAM wrote: > >> Thank you for the clarification, Tim. >> >> Looping in New Client Onboarding team for visibility of this client >> population as well. >> >> @Sharon Speirs Please adjust the tax setting on the >> parent payer. Snip below for reference from the Parent Payer screen. Let= us >> know if you need any assistance with this. When clients are billed to a >> parent payer, the setting for parent payers should be made on the parent >> payers=E2=80=99 profile in ClearCare as the client=E2=80=99s profile onl= y impacts private >> pay billings directly to the client. >> >> >> If billed *privately* in the future, should the VCH clients be billed >> tax? If yes, the clients=E2=80=99 individual profiles should be updated = to charge >> tax accordingly and ensure this is not overlooked. >> >> >> >> Thank you, >> *Kristy Poyner* >> Billing Manager >> Kristy.Poyner@thekey.com >> [image: TheKey] >> >> *From:* Timothy Thomas >> *Sent:* Tuesday, November 12, 2024 11:41 AM >> *To:* kristy.poyner@thekey.com >> *Cc:* Sharon Speirs ; Michelle Hudgins > michelle.hudgins@thekey.com>; Lito Delapena ; >> TheKey Billing >> *Subject:* Re: Home support services in the public sector are GST exempt >> >> Hi Kristy, >> >> That was the case until VCH emailed us and confirmed that as a >> government organization they are sales tax exempt. Therefore Sharon and >> team updated clearcare and identified all the clients as tax exempt. >> >> On Tue, Nov 12, 2024 at 12:29=E2=80=AFPM wrot= e: >> >> Hi Sharon, >> >> Thank you for looping me in. Tim Thomas previously confirmed on 8/19 tax >> should be billed to Vancouver Coastal Health. VCH has also been billed t= ax >> historically and paid without issue. Snip of historical invoice for >> refere