--00000000000089bddb060ead6920 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning Everyone, Here is the payment method for client Alan Marmor: *Royal Bank Visa Card* Donna Davidson 4514 0118 0874 0839 exp 11/25 last 3 digits - 876 *Billing address: (Address associated with the credit card)* Unit 77 - 263 Botanica Private Ottawa, ON, K1Y 4P9 Please let me know if you need anything more on my end. Kind regards, On Tue, Jan 9, 2024 at 2:42=E2=80=AFPM Vashon Palloo wrote: > Hi John, > > Will do. Just copied you for visibility. > > On Tue, Jan 9, 2024 at 2:42=E2=80=AFPM John Janiga wrote: > >> Hello, >> >> Let me know if I can assist in any way. >> >> Best, >> *John Janiga* >> Senior Accounts Receivable Specialist >> *john.janiga@thekey.com * >> *408-647-7538 * >> TheKey.com >> [image: TheKey] >> >> >> >> On Tue, Jan 9, 2024 at 2:30=E2=80=AFPM Vashon Palloo >> wrote: >> >>> That works for me. Please copy paymentapplication@thekey.com so the >>> request also goes through our ticketing system. >>> >>> Have a good one!! >>> >>> On Tue, Jan 9, 2024 at 1:54=E2=80=AFPM Joey Taylor >>> wrote: >>> >>>> Thank you for the quick response!! >>>> >>>> It is for the open invoice (attached below). The client will call me >>>> Thursday AM and give me the card information over the phone and then I= will >>>> relay the information to billing. >>>> >>>> Joey Taylor >>>> >>>> *General Manager Montreal* >>>> >>>> 514-907-5065 >>>> >>>> TheKey.ca >>>> >>>> [image: TheKey] >>>> >>>> >>>> On Tue, Jan 9, 2024 at 1:50 PM Vashon Palloo >>>> wrote: >>>> >>>>> Yes, that's not a problem at all. Is it for the current open invoice >>>>> on their account or will it be for the new invoice as well? I'm only = asking >>>>> so I know what amount I need to process. >>>>> >>>>> How do we get in touch with the client? >>>>> >>>>> On Tue, Jan 9, 2024 at 1:45=E2=80=AFPM Joey Taylor >>>>> wrote: >>>>> >>>>>> Good Afternoon Vashon, >>>>>> >>>>>> We have a client for Montreal (Alan Marmor) who required one shift o= f >>>>>> 24-hour care over the holidays (December 22nd). Care was put in plac= e and >>>>>> started within a couple of hours. It was for a close family friend o= f a key >>>>>> referral partner who vouched for the client. >>>>>> >>>>>> The client was very ill at the time and did not sign the consent or >>>>>> payment method. He is old, has no family in the Country, and struggl= es with >>>>>> technology so he was wondering if we could take his credit card over= the >>>>>> phone so he can pay the invoice? This is a unique case as we would n= ormally >>>>>> never start a case without everything in place but given it was for = a >>>>>> referral partner and it was urgent. >>>>>> >>>>>> Please let me know, >>>>>> >>>>>> Joey Taylor >>>>>> >>>>>> *General Manager Montreal* >>>>>> >>>>>> 514-907-5065 >>>>>> >>>>>> TheKey.ca >>>>>> >>>>>> [image: TheKey] >>>>>> >>>>> >>>>> >>>>> -- >>>>> >>>>> *Vashon Palloo* >>>>> >>>>> Senior Accounts Receivable Specialist >>>>> >>>>> vashon.palloo@thekey.com >>>>> >>>>> [image: TheKey] >>>>> >>>> >>> >>> -- >>> >>> *Vashon Palloo* >>> >>> Senior Accounts Receivable Specialist >>> >>> vashon.palloo@thekey.com >>> >>> [image: TheKey] >>> >> > > -- > > *Vashon Palloo* > > Senior Accounts Receivable Specialist > > vashon.palloo@thekey.com > > [image: TheKey] > --=20 Joey Taylor *Directeur G=C3=A9n=C3=A9ral/**General Manager* 514-907-5065 TheKey.ca [image: TheKey] --00000000000089bddb060ead6920 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning Everyone, Here is the payment method f= or client Alan Marmor: = Royal Bank Visa Card Donna Davidson 4514 0118 0874 0839 exp 11/= 25 last 3 digits - 876 Billing = address: (Address associated with the credit card) Unit 77 - 263 Botanica Private Ottawa, ON,=C2=A0 K1Y 4P9 Please let me know = if you need anything more on my end.=20 Kind regards, On Tue, Jan 9, 2024 = at 2:42=E2=80=AFPM Vashon Palloo < vashon.palloo@thekey.com > wrote: Hi John, Will do. Just copied you for visibility. On Tue, Jan 9, 2024 at 2:= 42=E2=80=AFPM John Janiga < john.janiga@thekey.com > wrote: Hello,=C2=A0 = Let me know if I can assist in any way.=C2=A0 Best,=C2=A0 John Janiga Se= nior Accounts Receivable Specialist john.janiga@thekey.com 408-647-7538=C2=A0 TheKey.com = On Tue, Jan 9, 2024 at 2:30=E2=80=AFPM Vashon Palloo < vashon.palloo@thekey.co= m > wrote: That works for me. Please copy paymentapplication@thekey.com = so the request also goes through our ticketing system. H= ave a good one!! On Tue, Jan 9, 2024 at 1:54=E2=80=AFPM Joey Taylor &l= t; joey.taylor@t= hekey.com > wrote: Thank you for the quick response!! It is for the open invoice (attache= d below). The client will call me Thursday AM and give me the card informat= ion over the phone and then I will relay the information to billing.=C2=A0 <p dir=3D"lt