Re: Heather Matthewson - HCA Winnipeg - The Key - Declined Payments

--00000000000070f9530615357445 Content-Type: multipart/alternative; boundary="00000000000070f9510615357444" --00000000000070f9510615357444 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Brian, Sounds good, can you please provide the emails / contact numbers you are using that are most effective in reaching the client and Mark ? I will follow up if needed. Best, *John Janiga* Senior Accounts Receivable Specialist *john.janiga@thekey.com * *408-647-7538 * TheKey.com [image: TheKey] On Wed, Apr 3, 2024 at 2:21=E2=80=AFPM Brian Boxall wr= ote: > Both Mark and Heather have been informed we are close to suspending > services ,due the arrears. > I am away next week on Vacation so someone may need to communicate on my > behalf if that occurs. > > On Wed, Apr 3, 2024 at 10:31=E2=80=AFAM John Janiga > wrote: > >> Hello Brian, >> >> Thanks for the quick update. >> >> I will monitor the account and keep you informed on any payments made. >> >> Best, >> *John Janiga* >> Senior Accounts Receivable Specialist >> *john.janiga@thekey.com * >> *408-647-7538 * >> TheKey.com >> [image: TheKey] >> >> >> >> On Wed, Apr 3, 2024 at 11:21=E2=80=AFAM Brian Boxall wrote: >> >>> Heather did respond saying she expects this to be any time now. I did >>> inform her that we are close to suspending services. >>> >>> No return call from Mark yet. >>> >>> >>> On Wed, Apr 3, 2024 at 9:46=E2=80=AFAM Brian Boxall wrote: >>> >>>> I also LVM with Heather M for an update >>>> >>>> On Wed, Apr 3, 2024 at 9:36=E2=80=AFAM Brian Boxall wrote: >>>> >>>>> Yes, 28 hrs a week >>>>> >>>>> On Wed, Apr 3, 2024 at 9:30=E2=80=AFAM Timothy Thomas = wrote: >>>>> >>>>>> Is this client still on service? >>>>>> >>>>>> On Wed, Apr 3, 2024 at 10:24=E2=80=AFAM John Janiga >>>>>> wrote: >>>>>> >>>>>>> Thank you Brian. >>>>>>> >>>>>>> *John Janiga* >>>>>>> Senior Accounts Receivable Specialist >>>>>>> *john.janiga@thekey.com * >>>>>>> *408-647-7538 * >>>>>>> TheKey.com >>>>>>> [image: TheKey] >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Wed, Apr 3, 2024 at 10:13=E2=80=AFAM Brian Boxall >>>>>>> wrote: >>>>>>> >>>>>>>> Left a voicemail asking for a callback asap >>>>>>>> >>>>>>>> On Wed, Apr 3, 2024 at 9:11=E2=80=AFAM Brian Boxall >>>>>>>> wrote: >>>>>>>> >>>>>>>>> I will call him now. >>>>>>>>> >>>>>>>>> On Wed, Apr 3, 2024 at 9:04=E2=80=AFAM John Janiga >>>>>>>>> wrote: >>>>>>>>> >>>>>>>>>> Hello Chuck and Tim, >>>>>>>>>> >>>>>>>>>> We still have yet to receive payment for Heather's account >>>>>>>>>> balance >>>>>>>>>> Matthewson, Heather 6 $2,570.40 $5,997.60 $5,997.60 $14,= 565.60 >>>>>>>>>> >>>>>>>>>> Does anyone have an update from Mark Mathewson, he stated he was >>>>>>>>>> working with Marc Atkinson directly. >>>>>>>>>> >>>>>>>>>> Mark Matthewson >>>>>>>>>> Mar 18, 2024, 2:22=E2=80=AFPM >>>>>>>>>> to me, Heather, Brian, Chuck >>>>>>>>>> John: >>>>>>>>>> >>>>>>>>>> FYI I have asked Marc Atkinson (on Friday March 15th) to send me >>>>>>>>>> a copy of the all of the acc