--94eb2c04872894cd76055174f53b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Zoe, I'm happy to hear that you've entrusted your stepfather's care to us. Thank you! We can proceed with the schedule we discussed from July 17th to the 21st. We typically don't organize more than one interview at a time. I think I mentioned to you that we prepare 2-3 biographies of potential caregivers. You may select one and we're happy to schedule a trial visit. I always feel it's best to see the caregiver over the course of a 4 hour shift then a 15 minute interview. One may have the personality you're looking for but not the approach. If by any chance you're not satisfied with that initial visit, we're happy to provide a replacement caregiver who you can screen. We take great care in selecting our staff, they've already gone through a rigorous screening process with interviews, personality tests and background checks. Regarding the care consultation, it's typically a very important part of our process. Without it, we can't prepare a care plan and identify a personality profile that we should be looking for in a caregiver. If you're adamant about not proceeding with a meeting, we can conduct a phone consultation with you in an attempt to gather the necessary information. Would that be alright? Ideally the caregiver we select for the first week, will remain on as your permanent caregiver for the M-W-F schedule. We can schedule a meeting with one of our care managers once things have settled down post move. Please let me know what you think. If all is acceptable then we would need to reconnect the first week of July to begin the process. Best regards, Timothy. On Wed, Jun 7, 2017 at 2:08 PM, Zoe Greenberg wrote= : > HI Timothy - > > Thanks for following up. I did receive your enail and I've since had a > chance to discuss with my mother Abbey. We've decided we'd like to choose > Home Care Assistance to aid us with caring for my stepfather Andre. I'd > like to proceed with the plan you and I discussed on the phone: > > - I will choose a caregiver for Andre for that the first week following > their move to Montreal (July 17 - 21, 10am - 2pm) > > - I'd also like to arrange interviews with three candidates that first > week, so my mother can choose from the group who will remain on a longer > term basis (every week M,W,F 10am - 2pm). > > However my mother is not comfortable with meeting with a care manager to > perform an assessment that first week. She doesn't think her need is grea= t > enough to engage a professional assessment at this time (and I think she > will be overwhelmed with the move and not able to focus on anything but > unpacking.) She does want to meet some caregivers, and she agrees with me > that there will be a need for an assessment in the near future, but a > committing to meeting a care manager right away feels like a loss of > control. > > Is it possible to make the appointment with the care manager for a fe