--94eb2c04945cd664fd05501e03bc Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Laura, I'm happy to hear your mother is still doing relatively well and enjoying the Westmount One. We can definitely assist Rose with her morning routine however as you mentioned, we do have a minimum level of service. Our typical minimum is a 4 hour block, the best I could offer would be to drop it down to three hours. The real challenge is convincing any quality caregiver to displace themselves for less than a 3 hour shift. Let me know if this works for you and we can get started selecting a caregiver. Best regards, Timothy. On Sat, May 20, 2017 at 11:04 AM, Laura Alper wrote: > Hi Timothy, > > I have included our last correspondence, hoping that it will help to brin= g > to mind our past use of your services. > > My mother, Rose Alper, has been living at Westmount One for two years. Sh= e > is now 96 years old and still in relatively good health. Her short term > memory is failing, with resulting confusion. As well, her energy level is > diminishing. While Westmount One provides caregivers who help with shower= s > and dressing every second day, the system we recently put in place to hav= e > their caregivers come on the other days to help with washing and dressing > is not working well because their time of arrival is not reliable and Ros= e > is finding that exceedingly frustrating. > > I am wondering if it would be possible for you to make available someone > who would come every second morning at 9am to help Rose wash and dress. I= t > is possible--even likely--that there would be other tasks that would be > included over time, but for the moment an hour a day would be more than > sufficient. > > I do recall that you have a minimum number of hours per week. Please > remind me what that minimum is and, as well, your hourly rate. > > Thank you. > > Laura Alper > > ---------- Original Message ---------- > From: Timothy Thomas > Date: May 29, 2015 at 8:57 AM > > Hi Laura, > > It's not a problem with us, however the likelihood that Mahsa would be > available on short notice isn't very good. She's already asked us to find > her work elsewhere beginning next week. We have other fantastic caregiver= s > who I'm sure Rose would get along with should she ever need a companion. > Keep us posted. > > Best regards, > Timothy. > > On Thu, May 28, 2015 at 5:37 PM, Laura Alper > wrote: > > Hi Timothy, > > I just spoke with Rose. What she told me is that (1) her needs are less, > and (2) she is getting increasingly involved in activities at Westmount O= ne > and it will be difficult to have a predictable schedule. Ideally, she wou= ld > like to be able to call on Mahsa for an afternoon once in a while, but no= t > on a regular basis. Please let me know if that would be an acceptable > arrangement. > > Thank you. > > Laura > > ------------------------------ > Date: Thu, 28 May 2015 16:24:57 -0400 > Subject: End of Service > From: tt@homec