--000000000000e1996b0640a7a241 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim and Nina, Thank you both. @Kathryn Nester Please contact the employee to explain the situation and confirm if the direct deposit information we have on file is correct or needs to be updated. @Irin Eva If Kathryn does not already have it, please provide her with the banking details. Once confirmed, please proceed with entering the payment into payroll for processing. Thanks, *Germaine Daniels* Director Payroll | TheKey Email: germaine.daniels@thekey.com Mobile: 562.784.1800 On Wed, Oct 8, 2025 at 8:42=E2=80=AFAM Nina Kani wrote: > That is also fine. Please proceed with the process you laid out. > > On Oct 8, 2025, at 2:44=E2=80=AFAM, Timothy Thomas wrote: > > =EF=BB=BF > I suggest we follow the standard process and pay it out on the next > payroll run. > > > On Wed, Oct 8, 2025 at 3:26=E2=80=AFAM Germaine Daniels germaine.daniels@thekey.com> wrote: > >> Hi team, >> >> The payroll team does not have a process in place to mail payments along >> with a letter of explanation. Therefore, our only options are to issue t= he >> payment via wire transfer or include it with the regular payroll, which >> would be paid through direct deposit. I recommend that HR contact the >> former employee to inform them of the expected payment. >> Regards, >> >> Germaine DanielsPayroll Director >> germaine.daniels@thekey.com >> Phone: 562-380-3662 >> TheKey.com >> >> >> On Tue, Oct 7, 2025 at 6:13=E2=80=AFPM Kathryn Nester wrote: >> >>> Hi Nina, >>> >>> She is not employed any longer. This is the same caregiver the >>> employment standards board and the health and safety board has been >>> investigating. >>> >>> We are mailing the pay as opposed to wire transferring it then? Would >>> the letter then come from payroll if it=E2=80=99s going out with a chec= k? >>> >>> Thanks, >>> Kathryn >>> -- >>> >>> *Kathryn Nester* >>> >>> HR Generalist | TheKey >>> >>> Mobile: 647.932.5787 >>> >>> >>> >>> >>> >>> I am in the Eastern Time Zone and am sending this email at a time that >>> suits my work schedule; please do not feel obligated to reply outside o= f >>> your working hours. >>> >>> >>> On Oct 7, 2025, at 7:42=E2=80=AFPM, Nina Kani wrote: >>> >>> =EF=BB=BF >>> >>> Communication can come from HR. Is the caregiver still employed? If so, >>> it should be paid via ordinary payroll. If she is no longer with us, it >>> should be mailed with a letter explanation. >>> >>> >>> >>> On Tue, Oct 7, 2025 at 1:58=E2=80=AFPM Kathryn Nester >>> wrote: >>> >>> @Nina Kani Is there a preference from a legal >>>> standpoint on method of payment or confirming with the caregiver for >>>> preference? I feel like the caregiver needs some kind of communication= just >>>> on what's even being issued to her so that she is expecting it. Would = you >>>> prefer that come from legal or HR at this point given the claims she h= as >>>> put in? >>>> >>>> Thanks, >>>> Kathryn >>>> >>>>