--00000000000025fb18063e125132 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable This was confirmed my apologies! Thank you. On Fri, Sep 5, 2025 at 1:31=E2=80=AFPM Gayle Soulides wrote: > Hello St Louis, > > I just want to make sure someone will be able to confirm this assessment > with Cathleen today? > > Thank you! > Gayle > > On Fri, Sep 5, 2025 at 9:26=E2=80=AFAM Gayle Soulides > wrote: > >> Hello St Louis, >> >> The below opportunity is ready for an assessment! An intake call has >> already been conducted. Please contact the caller to introduce yourself = and >> confirm the assessment date/time. >> >> **Please confirm the CSM completing the assessment** >> *CSM, Please call Cathleen to introduce yourself and confirm the >> assessment date and time. This way she can let Terry know who to expect. >> Please be mindful that Cathleen is at work and will not be able to talk >> very long.* >> *In-Person Assessment Date and Time: *Monday 9/8 10am >> >> *Client Name:* Terry Cronin >> >> *Chatter Notes: *Cathleen is searching for a quality companionship, >> personalized care plan and engagement for her husband Terry (77). Terry = was >> diagnosed two years ago with bipolar and dementia. Cathleen thinks he ma= y >> also have signs of PTSD after serving in Vietnam. Terry currently lives = at >> The Gables. Cathleen explained that she is very disappointed at the lac= k >> of engagement provided and misrepresentation of the community. Cathleen >> explained that her relationship with Jerry is very challenging because s= he >> attempts to provide him with excellent care and direction but he is alwa= ys >> defensive and they typically end up arguing. She's hoping that by provid= ing >> a consistent, well matched companion who can pick up some of those >> directives and goals, it may allow her and Terry to reconnect on a more >> positive level. Terry can walk independently, he still cooks for himself= . >> She believes he'll benefit from assistance with light housekeeping, some= one >> who can help identify and attend interesting activities/ events, motivat= e >> and lead in regular exercise, and simply listen to his many stories. I >> explained the importance of our whole personal approach to care, our >> Balanced Care Method, and she was very excited about our personalized ca= re >> plan which includes learning about Terry's interests, past hobbies etc s= o >> that we can include them in scheduled activities. Cathleen told me that = one >> hot spot is that Terry has been sucked in by telemarketing and buys into >> every offer he sees in the mail. She would like somebody to go through t= he >> mail with him and discourage him from putting any more money into coins,= or >> collector's books, or collector plates. Cathleen works long hours and >> suggests that meeting with Terry without her would probably allow TheKey= to >> meet the real Terry. She thinks that her presence may trigger a more >> defensive response to our serv