--0000000000000367c70644fabc76 Content-Type: multipart/alternative; boundary="0000000000000367c50644fabc75" --0000000000000367c50644fabc75 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Unfortunately, this will cause significant additional work and cost for the AP team, as we would have to process payments outside of Coupa manually and send via wire. We need Google to change the currency back to CAD to avoid these issues. I'm not sure why they would default to USD when the old account was in CAD. *Thank you!* *Lyndsey Organ* Senior Manager, Accounting | *TheKey* Mobile: 316.253.6494 On Tue, Dec 2, 2025 at 10:16=E2=80=AFAM Phil Chanda wrote: > Yes, accounts were switched because we have a new agency that was > onboarded. > > On Tue, Dec 2, 2025 at 11:15=E2=80=AFAM Lyndsey Organ > wrote: > >> Was a new account just set up since the most current bill is in USD but >> all the prior bills were in CAD? I'm trying to figure out what happened >> recently for them to now start billing us in USD vs CAD. >> >> >> *Thank you!* >> >> >> >> *Lyndsey Organ* >> >> Senior Manager, Accounting | *TheKey* >> >> Mobile: 316.253.6494 >> >> >> >> >> On Tue, Dec 2, 2025 at 10:12=E2=80=AFAM Phil Chanda >> wrote: >> >>> This was setup by google when the account was created. Happy Tuesday. >>> >>> On Mon, Dec 1, 2025 at 11:27=E2=80=AFPM Lyndsey Organ >>> wrote: >>> >>>> Hi Phil, >>>> >>>> Do you know why Google Canada started to bill us in USD on this last >>>> invoice when we've been billed in CAD all prior invoices? >>>> >>>> >>>> *Thank you!* >>>> >>>> >>>> >>>> *Lyndsey Organ* >>>> >>>> Senior Manager, Accounting | *TheKey* >>>> >>>> Mobile: 316.253.6494 >>>> >>>> >>>> >>>> >>>> On Mon, Dec 1, 2025 at 8:36=E2=80=AFAM Phil Chanda >>>> wrote: >>>> >>>>> Hi Lyndsey, >>>>> >>>>> Happy Monday. >>>>> >>>>> It would be pretty arduous to start over - as there are data lake >>>>> connections that have taken several weeks to setup as well as Google >>>>> learning how to optimize >>>>> >>>>> I will speak with Tim this week to see what he prefers to do >>>>> >>>>> Thanks, >>>>> Phil >>>>> >>>>> On Sun, Nov 30, 2025 at 12:12=E2=80=AFAM Lyndsey Organ >>>> lyndsey.organ@thekey.com> wrote: >>>>> >>>>>> Hi Phil, >>>>>> >>>>>> How hard would it be to open a new account, so we can be billed in >>>>>> CAD? >>>>>> >>>>>> Based on the email chain below, I am also a bit confused as to why w= e >>>>>> were being billed in CAD but then they recently switched to USD in O= ctober. >>>>>> Can someone clarify that for me? >>>>>> >>>>>> >>>>>> *Thank you!* >>>>>> >>>>>> >>>>>> >>>>>> *Lyndsey Organ* >>>>>> >>>>>> Senior Manager, Accounting | *TheKey* >>>>>> >>>>>> Mobile: 316.253.6494 >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> On Thu, Nov 6, 2025 at 12:20=E2=80=AFPM Phil Chanda >>>>>> wrote: >>>>>> >>>>>>> Hi all, >>>>>>> >>>>>>> I just spoke to Google and the rep is saying the currency cannot be >>>>>>> changed. Unfortunately, the only way to change it is to close th