--000000000000fb1edb064523a366 Content-Type: multipart/alternative; boundary="000000000000fb1eda064523a365" --000000000000fb1eda064523a365 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Phil/Tim, Can you try again to see if we can receive bills in CAD again as we originally did? I know you said we have to open another account, but can we check with our rep again to see if there is any way around this? We are waiting to put this bill into Coupa until we can figure this out. *Thank you!* *Lyndsey Organ* Senior Manager, Accounting | *TheKey* Mobile: 316.253.6494 On Tue, Dec 2, 2025 at 10:38=E2=80=AFAM Lyndsey Organ wrote: > Unfortunately, this will cause significant additional work and cost for > the AP team, as we would have to process payments outside of Coupa manual= ly > and send via wire. We need Google to change the currency back to CAD to > avoid these issues. I'm not sure why they would default to USD when the o= ld > account was in CAD. > > > *Thank you!* > > > > *Lyndsey Organ* > > Senior Manager, Accounting | *TheKey* > > Mobile: 316.253.6494 > > > > > On Tue, Dec 2, 2025 at 10:16=E2=80=AFAM Phil Chanda > wrote: > >> Yes, accounts were switched because we have a new agency that was >> onboarded. >> >> On Tue, Dec 2, 2025 at 11:15=E2=80=AFAM Lyndsey Organ >> wrote: >> >>> Was a new account just set up since the most current bill is in USD but >>> all the prior bills were in CAD? I'm trying to figure out what happened >>> recently for them to now start billing us in USD vs CAD. >>> >>> >>> *Thank you!* >>> >>> >>> >>> *Lyndsey Organ* >>> >>> Senior Manager, Accounting | *TheKey* >>> >>> Mobile: 316.253.6494 >>> >>> >>> >>> >>> On Tue, Dec 2, 2025 at 10:12=E2=80=AFAM Phil Chanda >>> wrote: >>> >>>> This was setup by google when the account was created. Happy Tuesday. >>>> >>>> On Mon, Dec 1, 2025 at 11:27=E2=80=AFPM Lyndsey Organ >>>> wrote: >>>> >>>>> Hi Phil, >>>>> >>>>> Do you know why Google Canada started to bill us in USD on this last >>>>> invoice when we've been billed in CAD all prior invoices? >>>>> >>>>> >>>>> *Thank you!* >>>>> >>>>> >>>>> >>>>> *Lyndsey Organ* >>>>> >>>>> Senior Manager, Accounting | *TheKey* >>>>> >>>>> Mobile: 316.253.6494 >>>>> >>>>> >>>>> >>>>> >>>>> On Mon, Dec 1, 2025 at 8:36=E2=80=AFAM Phil Chanda >>>>> wrote: >>>>> >>>>>> Hi Lyndsey, >>>>>> >>>>>> Happy Monday. >>>>>> >>>>>> It would be pretty arduous to start over - as there are data lake >>>>>> connections that have taken several weeks to setup as well as Google >>>>>> learning how to optimize >>>>>> >>>>>> I will speak with Tim this week to see what he prefers to do >>>>>> >>>>>> Thanks, >>>>>> Phil >>>>>> >>>>>> On Sun, Nov 30, 2025 at 12:12=E2=80=AFAM Lyndsey Organ >>>>> lyndsey.organ@thekey.com> wrote: >>>>>> >>>>>>> Hi Phil, >>>>>>> >>>>>>> How hard would it be to open a new account, so we can be billed in >>>>>>> CAD? >>>>>>> >>>>>>> Based on the email chain below, I am also a bit confused as to why >>>>>