--00000000000053ed350648fd3f7b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Chantal, Just following up on this scheduling conflict. Pictures are done of you=E2= =80=99re available in the next little while. Thanks, Dennis Fancy, BSP General Manager | Winnipeg, MB (204) 489-6000 TheKey.ca [image: TheKey] On Tue, Jan 20, 2026 at 6:42=E2=80=AFPM Dennis Fancy wr= ote: > Hi Chantal, > > Thank you for the quick reply. We have a promotional shoot for Lifeguard > that was just confirmed for late Thursday am/early pm by the photographer= . > Are you available same time on Friday? > > > Dennis Fancy, BSP > General Manager | Winnipeg, MB > (204) 489-6000 > > TheKey.ca > > > [image: TheKey] > > > On Tue, Jan 20, 2026 at 5:21=E2=80=AFPM Chantal-Marie Grinstead hrconfidential@thekey.com> wrote: > >> Hi Dennis, >> >> I found some time on your calendar for Thursday late-morning. Please let >> me know if a different time will work better! >> >> Thank you, >> >> Chantal Grinstead >> Employee Relations | TheKey >> HR Business Support | chantalmarie.grinstead@thekey.com >> *Mobile: *949-781-5944 | *Zoom Phone: *531-224-4362 *ext *185323 >> >> [image: TheKey] >> >> On Tue, Jan 20 4:42 PM , Dennis wrote: >> Good afternoon, >> >> Our Winnipeg office has been struggling with the performance of our >> Caregiver Manager, Nancy Allen. >> >> Specifically, we are dealing with shifts not being filled in a timely >> manner, scheduling mistakes that are affecting client satisfaction, as w= ell >> as significant overtime burden despite underutilization of caregivers. >> >> This employee had previously been a caregiver and was brought on by the >> previous General Manager. She has a good attitude and is a team player, >> however seems to have difficulty prioritizing tasks and thinking >> critically/problem solving as it relates to the business. The poor >> performance is causing a great deal of distress, especially for my CSM, = who >> is having to deal with the fallout of the aforementioned issues. >> >> Can we please set up a meeting to discuss these issues in depth and work >> on implementing a performance improvement plan and next steps should thi= s >> be unsuccessful? >> >> Sincerely, >> >> Dennis Fancy, BSP >> General Manager | Winnipeg, MB >> (204) 489-6000 >> >> TheKey.ca >> >> [image: TheKey] >> >> >> [#CASE-206311]:424188:fs[#CASE-206311]:424188:4:fs >> > --00000000000053ed350648fd3f7b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Chantal, Just following up on this scheduling conflict. Pictures are done of y= ou=E2=80=99re available in the next little while. Thanks, Dennis Fancy, BSP = = General Manager | Winnipeg, MB (204) 489-6000 = TheKey= .ca = On Tue, Jan= 20, 2026 at 6:42=E2=80=AFPM Dennis Fancy < dfancy@thekey.com > wrote: Hi Chantal, Thank you for the quick reply. We have a promotional shoot for = Lif