Re: Employee Performance

--000000000000f551330648db3178 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Chantal, Thank you for the quick reply. We have a promotional shoot for Lifeguard that was just confirmed for late Thursday am/early pm by the photographer. Are you available same time on Friday? Dennis Fancy, BSP General Manager | Winnipeg, MB (204) 489-6000 TheKey.ca [image: TheKey] On Tue, Jan 20, 2026 at 5:21=E2=80=AFPM Chantal-Marie Grinstead wrote: > Hi Dennis, > > I found some time on your calendar for Thursday late-morning. Please let > me know if a different time will work better! > > Thank you, > > Chantal Grinstead > Employee Relations | TheKey > HR Business Support | chantalmarie.grinstead@thekey.com > *Mobile: *949-781-5944 | *Zoom Phone: *531-224-4362 *ext *185323 > > [image: TheKey] > > On Tue, Jan 20 4:42 PM , Dennis wrote: > Good afternoon, > > Our Winnipeg office has been struggling with the performance of our > Caregiver Manager, Nancy Allen. > > Specifically, we are dealing with shifts not being filled in a timely > manner, scheduling mistakes that are affecting client satisfaction, as we= ll > as significant overtime burden despite underutilization of caregivers. > > This employee had previously been a caregiver and was brought on by the > previous General Manager. She has a good attitude and is a team player, > however seems to have difficulty prioritizing tasks and thinking > critically/problem solving as it relates to the business. The poor > performance is causing a great deal of distress, especially for my CSM, w= ho > is having to deal with the fallout of the aforementioned issues. > > Can we please set up a meeting to discuss these issues in depth and work > on implementing a performance improvement plan and next steps should this > be unsuccessful? > > Sincerely, > > Dennis Fancy, BSP > General Manager | Winnipeg, MB > (204) 489-6000 > > TheKey.ca > > [image: TheKey] > > > [#CASE-206311]:424188:fs[#CASE-206311]:424188:4:fs > --000000000000f551330648db3178 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Chantal, Thank you for the quick reply. We have a promotional shoot for Lifegu= ard that was just confirmed for late Thursday am/early pm by the photograph= er. Are you available same time on Friday? Dennis Fancy, BSP General Manager | Winnipeg, MB (204) 489-6000 TheKey.ca = On = Tue, Jan 20, 2026 at 5:21=E2=80=AFPM Chantal-Marie Grinstead &lt; hrconfidential@thekey.com &gt; wrote:= =09 Hi Dennis, I found some time on your calendar for Thursday late-morni= ng. Please let me know if a different time will work better!=C2=A0 <div style=3D"font-family:-apple-system,BlinkMacSystemFont,&quot;Segoe U