Re: Urgent - 24/7 Silverado Client - but bill Silverado - Please advise

From
Maria Prudhont <mprudhont@thekey.com>
To
milwaukee-intake@homecareassistance.com, Referral Referral <milwaukee-intake@thekey.com>, Ashley Alford <ashley.alford@thekey.com>, Micah Jakoblich <micah.jakoblich@thekey.com>, Timothy Thomas <tt@thekey.com>, Cristal Munoz <cmunoz@thekey.com>, Matthew Albano <matthew.albano@thekey.com>, Milwaukee On Call FD <Milwaukee-oncall@thekey.com>, Bryan Carter <bryan.carter@thekey.com>
Date
Fri, 20 Mar 2026 19:00:20 -0700
Folder
INBOX
--000000000000ebb52f064d7f2a16 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Anyone On call please assist - Ryan from Silverado in WI needs a call back - 2nd request - ryan wants the service billed to Silverado - are we able to staff this24/7? *Warmest Regards, * MARIA PRUDHONT LEAD HOME CARE ADVISOR NATIONWIDE mprudhont@thekey.com *CELL: (310) 713-8530DIRECT LINE: (424) 334-0764 * https://thekey.com On Fri, Mar 20, 2026 at 6:25=E2=80=AFPM Maria Prudhont wrote: > > Hi Team Milwaukee, *URGENT - I just got a call from Ryan in Silverado *- > they need a 1 on 1 ASAP to be billed to Silverado for the following > resident - - since this is being billed to Silverado did you still need m= e > to create the SF Lead/account so we can have a schedule separately for th= is > particular resident? Usually I create a client file and then on Wellsky > assign it to Silverado for billing - is that how you guys do it for WI? > Please advise if I need to create a file > > - Ryan Nettesheim 414 396 1953 (Caller) > - Silverado > - 7800 Greenbay Road > - Glendale, Wi 53217 > - 1 on 1 24/7 care billed to facility Silverado > - Lynn Van Campen - Room number 217 > - Single room > - DX Agitation, Dementia > - Walking with a walker - encourage to walk with a walker > - Change in condition, no history of aggression and struck another > resident > - Higher precaution - > - Redirection, etc. > - Scientist by trade - likes conversations - they can walk in the > first floor - loves music and reading , conversations. > - @Amelia Howard @Ashley Alford @Micah Jakoblich ? Please let me know > > > > *Warmest Regards, * > MARIA PRUDHONT > LEAD HOME CARE ADVISOR > NATIONWIDE > mprudhont@thekey.com > > *CELL: (310) 713-8530DIRECT LINE: (424) 334-0764 * > https://thekey.com > > --000000000000ebb52f064d7f2a16 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Anyone On call please assist - Ryan from Silverado in= WI needs a call back - 2nd request - ryan wants the service=C2=A0billed to= Silverado - are we able to staff this24/7? Warme= st Regards,=C2=A0 MARIA PRUDHON= T LEAD HOME CARE ADVISOR NATIONW= IDE =20 = mprudhont@thekey.= com CELL:=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2= =A0(310) 713-8530 DIRECT LINE:=C2=A0 (424) 334-0764=C2=A0=C2=A0 = https://thekey.com = On Fri,= Mar 20, 2026 at 6:25=E2=80=AFPM Maria Prudhont &lt; mprudhont@thekey.com<

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