Re: Urgent - 24/7 Silverado Client - but bill Silverado - Please advise

From
Maria Prudhont <mprudhont@thekey.com>
To
milwaukee-intake@homecareassistance.com, Referral Referral <milwaukee-intake@thekey.com>, Ashley Alford <ashley.alford@thekey.com>, Micah Jakoblich <micah.jakoblich@thekey.com>, Timothy Thomas <tt@thekey.com>, Cristal Munoz <cmunoz@thekey.com>, Matthew Albano <matthew.albano@thekey.com>, Milwaukee On Call FD <Milwaukee-oncall@thekey.com>, Bryan Carter <bryan.carter@thekey.com>, Stephanie Mulhall <stephanie.mulhall@thekey.com>, =?UTF-8?Q?Stephanie_Romina_=E2=80=9CRomie=E2=80=9D_Romero?= <sromero@thekey.com>
Date
Fri, 20 Mar 2026 19:11:47 -0700
Folder
INBOX
--000000000000dc1555064d7f5397 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @Stephanie Mulhall @Stephanie Romina =E2=80= =9CRomie=E2=80=9D Romero Are able to accommodate this 1/1 request? They want Silverado Invoiced *Warmest Regards, * MARIA PRUDHONT LEAD HOME CARE ADVISOR NATIONWIDE mprudhont@thekey.com *CELL: (310) 713-8530DIRECT LINE: (424) 334-0764 * https://thekey.com On Fri, Mar 20, 2026 at 7:00=E2=80=AFPM Maria Prudhont wrote: > Anyone On call please assist - Ryan from Silverado in WI needs a call bac= k > - 2nd request - ryan wants the service billed to Silverado - are we able = to > staff this24/7? > > > > *Warmest Regards, * > MARIA PRUDHONT > LEAD HOME CARE ADVISOR > NATIONWIDE > mprudhont@thekey.com > > *CELL: (310) 713-8530DIRECT LINE: (424) 334-0764 * > https://thekey.com > > > > On Fri, Mar 20, 2026 at 6:25=E2=80=AFPM Maria Prudhont > wrote: > >> >> Hi Team Milwaukee, *URGENT - I just got a call from Ryan in Silverado *- >> they need a 1 on 1 ASAP to be billed to Silverado for the following >> resident - - since this is being billed to Silverado did you still need = me >> to create the SF Lead/account so we can have a schedule separately for t= his >> particular resident? Usually I create a client file and then on Wellsky >> assign it to Silverado for billing - is that how you guys do it for WI? >> Please advise if I need to create a file >> >> - Ryan Nettesheim 414 396 1953 (Caller) >> - Silverado >> - 7800 Greenbay Road >> - Glendale, Wi 53217 >> - 1 on 1 24/7 care billed to facility Silverado >> - Lynn Van Campen - Room number 217 >> - Single room >> - DX Agitation, Dementia >> - Walking with a walker - encourage to walk with a walker >> - Change in condition, no history of aggression and struck another >> resident >> - Higher precaution - >> - Redirection, etc. >> - Scientist by trade - likes conversations - they can walk in the >> first floor - loves music and reading , conversations. >> - @Amelia Howard @Ashley Alford @Micah Jakoblich ? Please let me know >> >> >> >> *Warmest Regards, * >> MARIA PRUDHONT >> LEAD HOME CARE ADVISOR >> NATIONWIDE >> mprudhont@thekey.com >> >> *CELL: (310) 713-8530DIRECT LINE: (424) 334-0764 * >> https://thekey.com >> >> > --000000000000dc1555064d7f5397 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @Stephanie Mulh= all =C2=A0 @Stephanie Romina =E2=80=9CRomie= =E2=80=9D Romero =C2=A0 Are a= ble to accommodate=C2=A0this 1/1 request?=C2=A0 They want Silverado Invoice= d Warme= st Regards,=C2=A0 MARIA PRUDHON= T LEAD HOME CARE ADVISOR NATIONW= IDE =20 = mprudhont@thekey.= com CELL:=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2= =A0(310) 713-8530 DIRECT LINE:=C2=A0 (424) 334-0764=C2=A0=C2=A0 = <a style=3D"color:rgb(77,77,79)!important;background-color:transpare= nt!important"

Thread (2)