Re: Celebrating Excellence: CSM Pulse Survey Update

From
Samantha Smith <samantha.smith@thekey.com>
To
Maria Montejano <mmontejano@thekey.com>
CC
Jessica Thomas <jessica.thomas@thekey.com>, Ama Danesi <adanesi@thekey.com>, Scott Viscomi <sviscomi@thekey.com>, Emily Kraeter <emily.kraeter@thekey.com>, Bridgett Scherer <bscherer@thekey.com>, CSM <CSM@thekey.com>, GeneralManagers <GeneralManagers@thekey.com>, Regional Directors <regionaldirectors@thekey.com>, "RDBD+ASM Sales Leaders" <RDBD_ASM@thekey.com>, Executive Team <exec@thekey.com>, Audra Williams <audraw@thekey.com>, Shadi Gholizadeh <shadi@thekey.com>
Date
Thu, 19 Mar 2026 09:11:05 -0700
Folder
INBOX
--000000000000076747064d62d3a2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Congratulation =F0=9F=8E=89=F0=9F=92=9C@Ama Danesi *Samantha Smith* Client Success Manager | *TheKey* 24/7 Office: (626)773-4490 https://thekey.com On Thu, Mar 19, 2026 at 9:05=E2=80=AFAM Maria Montejano wrote: > congratulations! @Ama Danesi =F0=9F=8E=89=F0=9F=8E= =89=F0=9F=8E=89=F0=9F=8E=89 > > On Thu, Mar 19, 2026 at 8:58=E2=80=AFAM Jessica Thomas > wrote: > >> Nice work team, loved reading these! It's the heart and people behind >> the work that makes the difference, and I loved hearing all of the feedb= ack >> about the impact you are making. >> >> >> >> On Thu, Mar 19, 2026 at 6:56=E2=80=AFAM Scott Viscomi >> wrote: >> >>> This is very exciting news! Great job everyone! >>> >>> On Thu, Mar 19, 2026 at 8:17=E2=80=AFAM Emily Kraeter >>> wrote: >>> >>>> You all make us so proud!!! =E2=99=A5=EF=B8=8F >>>> >>>> Emily >>>> >>>> On Wed, Mar 18, 2026 at 2:08=E2=80=AFPM Bridgett Scherer >>>> wrote: >>>> >>>>> Hi Everyone, >>>>> >>>>> We have a *LOT* of wins to cover, so bear with us on the length of >>>>> this email! >>>>> >>>>> Our CSM Pulse NPS continues to stay strong at *90.4*=E2=80=94our >>>>> highest-performing metric to date. To celebrate, the Qu

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