--0000000000002fe046064d7f5b48 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Please see Maria request, we can work on staffing if all is fine? Do we need consents? *Stephanie Mulhall* *National On Call Manager * *Ph: 949-383-7041 * *I am in the Central Time Zone and am sending this email at a time that suits my work schedule; please do not feel obligated to reply outside of your working hours.* TheKey.com [image: TheKey] On Fri, Mar 20, 2026 at 9:12=E2=80=AFPM Maria Prudhont wrote: > @Stephanie Mulhall @Stephanie Romina > =E2=80=9CRomie=E2=80=9D Romero > > Are able to accommodate this 1/1 request? They want Silverado Invoiced > > > *Warmest Regards, * > MARIA PRUDHONT > LEAD HOME CARE ADVISOR > NATIONWIDE > mprudhont@thekey.com > > *CELL: (310) 713-8530DIRECT LINE: (424) 334-0764 * > https://thekey.com > > > > On Fri, Mar 20, 2026 at 7:00=E2=80=AFPM Maria Prudhont > wrote: > >> Anyone On call please assist - Ryan from Silverado in WI needs a call >> back - 2nd request - ryan wants the service billed to Silverado - are we >> able to staff this24/7? >> >> >> >> *Warmest Regards, * >> MARIA PRUDHONT >> LEAD HOME CARE ADVISOR >> NATIONWIDE >> mprudhont@thekey.com >> >> *CELL: (310) 713-8530DIRECT LINE: (424) 334-0764 * >> https://thekey.com >> >> >> >> On Fri, Mar 20, 2026 at 6:25=E2=80=AFPM Maria Prudhont >> wrote: >> >>> >>> Hi Team Milwaukee, *URGENT - I just got a call from Ryan in Silverado *= - >>> they need a 1 on 1 ASAP to be billed to Silverado for the following >>> resident - - since this is being billed to Silverado did you still need= me >>> to create the SF Lead/account so we can have a schedule separately for = this >>> particular resident? Usually I create a client file and then on Wellsky >>> assign it to Silverado for billing - is that how you guys do it for WI? >>> Please advise if I need to create a file >>> >>> - Ryan Nettesheim 414 396 1953 (Caller) >>> - Silverado >>> - 7800 Greenbay Road >>> >>> - Glendale, Wi 53217 >>> - 1 on 1 24/7 care billed to facility Silverado >>> - Lynn Van Campen - Room number 217 >>> - Single room >>> - DX Agitation, Dementia >>> - Walking with a walker - encourage to walk with a walker >>> - Change in condition, no history of aggression and struck another >>> resident >>> - Higher precaution - >>> - Redirection, etc. >>> - Scientist by trade - likes conversations - they can walk in the >>> first floor - loves music and reading , conversations. >>> - @Amelia Howard @Ashley Alford @Micah Jakoblich ? Please let me kno= w >>> >>> >>> >>> *Warmest Regards, * >>> MARIA PRUDHONT >>> LEAD HOME CARE ADVISOR >>> NATIONWIDE >>> mprudhont@thekey.com >>> >>> *CELL: (310) 713-8530DIRECT LINE: (424) 334-0764 * >>> https://thekey.com >>> >>> >> --0000000000002fe046064d7f5b48 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Please see Maria request, we can work on staffing if all = is fine? Do we need consents?=C2=A0 Stephanie Mulhall Nationa