Re: Amanda Ilines Phone - [#1423453]

----==_mimepart_698cf104d8eee_205aa421e44565997 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Amanda,=C2=A0 As far as I know, FedEx does not check any sort of I= D, so anyone should be able to sign for it. I did not ask for a signature= , but anything insured for more than $500 requires one by FedEx policy.=C2= =A0 Thank you, Aaron Worob Network/Systems Administrator aaron= .worob@thekey.com =0D =0D On=0D Wed, 11 Feb at 4:10 PM=0D , Amanda Ilines = wrote:=0D =0D =0D =0D Do you know if anyone can sign for it? Or does it have to be me that is = there to get and sign for the phone? =0D =0D Thanks! =0D =0D =0D Amanda Ilines =0D Home Care Liaison=C2=A0 =0D TheKey=C2=A0 =0D =0D 437-908-1030 amanda.ilines@thekey.com=0D =0D TheKey.ca =0D Changing the Way the World Ages =0D =0D =0D =0D =0D =0D =0D On Wed, Feb 11, 2026 at 3:25=E2=80=AFPM Aaron Worob wrote: =0D =0D =0D =0D =0D =0D =0D =0D Hi Amanda,=C2=A0 =0D =0D =0D =0D I shipped an iPhone 15 Pro Max to you via FedEx. The tracking number is:= 888697163945, and delivery is scheduled for Friday 2/13. Due to the valu= e of the phone, the delivery will require a signature. I also made sure a= ny import fees would be charged to our account, so you do not need to wor= ry about paying those, if they apply. =0D =0D =0D =0D The device is coming to you unconfigured, so you should be able to use t= he initial setup wizard to transfer your data by holding the two phones c= lose to one another. Please let me know when you receive the new device, = and I will submit a request to move service with Rogers.=C2=A0 =0D =0D =0D =0D =0D =0D =0D =0D Thank you, =0D =0D Aaron Worob =0D =0D Network/Systems Administrator =0D =0D aaron.worob@thekey.com =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On=0D =0D Tue, 10 Feb at 9:48 AM=0D =0D , TheKey Support wro= te:=0D =0D =0D =0D =0D =0D =0D =0D Sounds great, thank you!=C2=A0 =0D =0D =0D =0D =0D =0D On Tue, Feb 10, 2026 at 9:43=E2=80=AFAM Aaron Worob wrote: =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D Hi Amanda,=C2=A0 =0D =0D =0D =0D =0D =0D =0D =0D I have an iPhone 15 Pro Max that is specifically purchased for the HCL t= eam, and I'm working to configure it to ship to you. I will relay the Fed= Ex tracking once I have it. After the device is received, we will need to= work through Rogers to transfer service to the new device. =E2=80=8B =0D= =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D Thank you, =0D =0D =0D =0D Aaron Worob =0D =0D =0D =0D Network/Systems Administrator =0D =0D =0D =0D aaron.worob@thekey.com =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On=0D =0D =0D =0D Tue, 10 Feb at 9:39 AM=0D =0D =0D =0D , Sushmita R wrote:=0D= =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D Hi Timothy,=C2=A0 =0D =0D =0D =0D =0D =0D =0D =0D Thank you for your response:) =0D =0D =0D =0D =0D =0D =0D =0D Your support ticket #1423453 has been