--00000000000052b30c06446b966a Content-Type: multipart/alternative; boundary="00000000000052b30c06446b9669" --00000000000052b30c06446b9669 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning, I have requested Deupree House to be a vendor- when I went to submit the request it flagged that we had an ERS account. Please let me know if you need anything else. Thank you! On Mon, Nov 24, 2025 at 3:00=E2=80=AFPM wrote: > Good morning Laura, > > > > We don=E2=80=99t have this vendor in Coupa. Please request the supplier f= ollow the > attached guidelines. > > > > I am looping in @Faith Jones to assist. She > manages our vendor onboarding process. > > > > Thanks, > > > > An Ly > > Accounts Payable Manager| *TheKey* > > > > > > *From:* Laura Horval > *Sent:* Monday, November 24, 2025 6:15 AM > *To:* Will Reid > *Cc:* Lyndsey Organ ; Trish Nguyen trish.nguyen@thekey.com>; Lito Delapena ; > Michelle Schefter ; Timothy Thomas tt@thekey.com>; An Ly > *Subject:* Re: Reimbursement Request > > > > Good Morning, > > > > Can someone please advise on how to add Deupree House as a vendor in > Coupa- is this the new supplier request? If so, it is requiring me to > upload a contract file. Can I just upload the client consent agreement fo= r > the Key Cleaning account? > > > > On Fri, Nov 21, 2025 at 4:31=E2=80=AFPM Will Reid wrot= e: > > Thanks everyone for escalating this. Appreciate your understanding of the > urgency. > > > > Have a great weekend! > > > > *Will Reid* > > Partner | *TheKey* > > Mobile: 513.707.2304 > > > > > > > > > > > > On Fri, Nov 21, 2025 at 4:02=E2=80=AFPM Laura Horval = wrote: > > When I am back in front of a computer I can submit the vendor request in > Coupa, thank you. > > > > On Fri, Nov 21, 2025 at 3:55=E2=80=AFPM Lyndsey Organ > wrote: > > Hi Will, > > > > That is a great question! Unfortunately, all checks that are issued > through AP must flow through Coupa's approval/payment process. This is ho= w > we handle all customer refunds, so we will need to follow the same proces= s > in this case. > > > > *Thank you!* > > > > > > *Lyndsey Organ* > > Senior Manager, Accounting | *TheKey* > > Mobile: 316.253.6494 > > > > > > > > On Fri, Nov 21, 2025 at 2:53=E2=80=AFPM Will Reid wrot= e: > > Does it matter that this is not a vendor? We are simply giving a credit t= o > a 7 figure referral source who pays by check so they need the credit > supplied via check. > > > > *Will Reid* > > Partner | *TheKey* > > Mobile: 513.707.2304 > > > > > > > > > > > > On Fri, Nov 21, 2025 at 3:48=E2=80=AFPM Trish Nguyen > wrote: > > Hi All, > > > > Lyndsey's notes are aligned with our AP current process. > > > > I also noticed the check is requested made out to Deupree House which has > not been set up in Coupa. Please request it in Coupa, once the vendor is > active, the check request can be submitted/processed for approval. > > > > Since there isn't an actual supporting document, please complete and > attach TheKey C