RE: Reimbursement Request

From
<an.ly@thekey.com>
To
"'Laura Horval'" <lhorval@thekey.com>, "'Will Reid'" <wreid@thekey.com>, "'Faith Jones'" <faith.jones@thekey.com>
CC
"'Lyndsey Organ'" <lyndsey.organ@thekey.com>, "'Trish Nguyen'" <trish.nguyen@thekey.com>, "'Lito Delapena'" <lito.delapena@thekey.com>, "'Michelle Schefter'" <michelle.kenaga@thekey.com>, "'Timothy Thomas'" <tt@thekey.com>
Date
Mon, 24 Nov 2025 12:00:58 -0800
Folder
INBOX
This is a multipart message in MIME format. ------=_NextPart_000_67027_01DC5D39.FF7D6800 Content-Type: multipart/related; boundary="----=_NextPart_001_67028_01DC5D39.FF7D6800" ------=_NextPart_001_67028_01DC5D39.FF7D6800 Content-Type: multipart/alternative; boundary="----=_NextPart_002_67029_01DC5D39.FF7D6800" ------=_NextPart_002_67029_01DC5D39.FF7D6800 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning Laura, =20 We don=E2=80=99t have this vendor in Coupa. Please request the supplier = follow the attached guidelines. =20 I am looping in @Faith Jones to assist. = She manages our vendor onboarding process. =20 Thanks, =20 An Ly Accounts Payable Manager| TheKey =20 =20 From: Laura Horval =20 Sent: Monday, November 24, 2025 6:15 AM To: Will Reid Cc: Lyndsey Organ ; Trish Nguyen = ; Lito Delapena ; = Michelle Schefter ; Timothy Thomas = ; An Ly Subject: Re: Reimbursement Request =20 Good Morning,=20 =20 Can someone please advise on how to add Deupree House as a vendor in = Coupa- is this the new supplier request? If so, it is requiring me to = upload a contract file. Can I just upload the client consent agreement = for the Key Cleaning account?=20 =20 On Fri, Nov 21, 2025 at 4:31=E2=80=AFPM Will Reid > wrote: Thanks everyone for escalating this. Appreciate your understanding of = the urgency. =20 Have a great weekend! =20 Will Reid Partner | TheKey Mobile: 513.707.2304 =20 =20 =20 =20 =20 On Fri, Nov 21, 2025 at 4:02=E2=80=AFPM Laura Horval > wrote: When I am back in front of a computer I can submit the vendor request in = Coupa, thank you.=20 =20 On Fri, Nov 21, 2025 at 3:55=E2=80=AFPM Lyndsey Organ = > wrote: Hi Will, =20 That is a great question! Unfortunately, all checks that are issued = through AP must flow through Coupa's approval/payment process. This is = how we handle all customer refunds, so we will need to follow the same = process in this case.=20 =20 Thank you! =20 =20 Lyndsey Organ Senior Manager, Accounting | TheKey Mobile: 316.253.6494 =20 =20 =20 On Fri, Nov 21, 2025 at 2:53=E2=80=AFPM Will Reid > wrote: Does it matter that this is not a vendor? We are simply giving a credit = to a 7 figure referral source who pays by check so they need the credit = supplied via check. =20 Will Reid Partner | TheKey Mobile: 513.707.2304 =20 =20 =20 =20 =20 On Fri, Nov 21, 2025 at 3:48=E2=80=AFPM Trish Nguyen = > wrote: Hi All,=20 =20 Lyndsey's notes are aligned with our AP current process. =20 =20 I also noticed the check is requested made out to Deupree House which = has not been set up in Coupa. Please request it in Coupa, once the = vendor is active, the check request can be submitted/processed for = approval. =20 =20 Since there isn't an actual supporting document, please complete and = attach TheKey Check Request Form, attached in this email, along with = your check request submission for accounting and auditing purposes. =20 =20 We can facilitate sending the check out this Monday or at the earli

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