--000000000000b3c9e50645731840 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Afternoon, The clients are: 1. Katherine Cook 2. Calogero "Charlie" Campisi You were the ones who sent out the rate increases, I am not sure which emails you would have sent them to. On Sat, Dec 6, 2025 at 5:22=E2=80=AFPM Umesh Shah wrote: > Hi Audra, > Can you please provide me email address for those who have not received > email? > > Thanks, > Umesh > Sent from my iPhone > > On Dec 5, 2025, at 2:47=E2=80=AFPM, Audra Williams wr= ote: > > =EF=BB=BF > Umesh, is there a spreadsheet you could share that indicates the client > name, email(s) where the letter was delivered, the time stamp and > indication if it was opened? > > On Fri, Dec 5, 2025 at 2:05=E2=80=AFPM Joey Taylor wrote: > >> Good Afternoon, >> >> I need the letter for Katherine Cook as well. That is the 2nd Montreal >> client who is claiming they did not receive any communication of an >> increase. >> >> Thank you, >> >> On Fri, Dec 5, 2025 at 4:45=E2=80=AFPM Audra Williams wrote: >> >>> Umesh, can you help Joey with this please? >>> >>> Audra Williams >>> Director, Divisional Operations >>> audraw@thekey.com >>> Mobile: (425) 757-7027 >>> https://thekey.com >>> >>> >>> >>> On Fri, Dec 5, 2025 at 1:42=E2=80=AFPM Timothy Thomas w= rote: >>> >>>> Audra, where's the folder for these? Thanks >>>> >>>> On Fri, Dec 5, 2025 at 11:22=E2=80=AFAM Joey Taylor >>>> wrote: >>>> >>>>> Good Morning, >>>>> >>>>> Can I get a copy of the price increase letter and date it was sent ou= t >>>>> for this client. The wife is saying she never received it. >>>>> >>>>> Thank you, >>>>> >>>>> Joey Taylor >>>>> >>>>> *Directeur G=C3=A9n=C3=A9ral/**General Manager* >>>>> >>>>> 514-907-5065 >>>>> >>>>> TheKey.ca >>>>> >>>>> [image: TheKey] >>>>> >>>> >> >> -- >> >> Joey Taylor >> >> *Directeur G=C3=A9n=C3=A9ral/**General Manager* >> >> 514-907-5065 >> >> TheKey.ca >> >> [image: TheKey] >> > > > -- > Audra Williams > Director, Divisional Operations > audraw@thekey.com > Mobile: (425) 757-7027 > https://thekey.com > > > --=20 Joey Taylor *Directeur G=C3=A9n=C3=A9ral/**General Manager* 514-907-5065 TheKey.ca [image: TheKey] --000000000000b3c9e50645731840 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable G= ood Afternoon, The clients are:=C2=A0 1. Katherine Cook=C2=A0 = 2.=C2=A0Calogero "Charlie" Campisi You were the one= s who sent out the rate increases, I am not sure which emails you would hav= e sent them to.=C2=A0 On Sat, Dec 6, 20= 25 at 5:22=E2=80=AFPM Umesh Shah < us= hah@thekey.com > wrote: Hi Audra, Can you please provide me ema= il address for those who have not received email? = Thanks, Umesh Sent from my iPhone On Dec 5, 2025, at 2:47=E2= =80=AFPM, Audra Williams < audraw@thekey.com > wrote: =EF=BB=BF Umesh, is there a s= preadsheet you could share that indicates=C2=A0the client name, email(s) wh= ere the letter was delivered, the