--000000000000f185eb064dda9d24 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Mike, I just created a new mail merge sheet with 50 names instead of 250 and tried to send... I got the same error as before. I understand what you guys do, and your goal to protect against the spread of malware... I get it. That said, I have a job too. I need to send 250 invites to people outside of TheKey organization. I need to do it today. Please help make that happen. I can't do these emails one at a time. Thank you. On Wed, Mar 25, 2026 at 8:37=E2=80=AFAM Chris Brown wrote: > Mike, > > Are you suggesting I need to create 5 or 6 separate mail merge sheets, an= d > then send 5 or 6 separate emails to invite all my guests? > > I have a busy day today (as I do every day), and I need to get these > invites out. So yes, this is very inconvenient. It's a one time thing. > > On Wed, Mar 25, 2026 at 7:39=E2=80=AFAM Mike Conner wrote: > >> Hi Chris, >> >> I hope you are well. TheKey limits the amount of emails that can be sent >> at once to 50 unique email addresses. This policy is in place to limit t= he >> spread of malware virus containing emails. >> >> Please break the email down into smaller units by sending multiple >> emails. Again, limit the total number of recipients to 50 folks, includi= ng >> internal users who you maybe CC'ing on the email. We're sorry for any >> inconvenience this may cause, but it's for the betterment of the company= . >> >> We appreciate your understanding in the matter. >> >> >> Thanks, >> Mike >> >> >> On Wed, 25 Mar at 9:26 AM , Chris Brown wrote: >> >> Hi Rohit, >> >> As my initial email stated... "I am attempting to send an invite to >> approx 250 people to attend an open house we are hosting in a couple of >> weeks." >> >> I was instructed to use mail merge, which I have done. No one on the >> invite list belongs to our organization. They are all external. >> >> Frustratingly I cannot send this mail merge email. Can you please help m= e >> do that? It should be a one time thing. >> >> Thank you. >> >> On Wed, Mar 25, 2026 at 7:04=E2=80=AFAM Rohit Biswas >> wrote: >> >>> Hi Chris, >>> >>> Good Day, >>> =E2=80=8B >>> Thank you for reaching out to The Key IT Support. >>> =E2=80=8B >>> To help us review this request appropriately, could you please share a >>> brief *business justification* for sending this communication to >>> external recipients? >>> >>> It would also be helpful to understand whether the outreach is limited >>> to *email communication only*, or if there is any *supporting material >>> (such as documents, links, or other resources)* that recipients may >>> need to access externally, so we can ensure the request is aligned with= the >>> correct process. >>> >>> Additionally, please let us know the *intended duration* for this >>> request. >>> >>> Once we have these details, we=E2=80=99ll be happy to take this forward= . >>> >>> Thank you for your understanding and cooperation. >>> >>