Re: Weekly VA Metrics 03/20/2026

From
Scott Viscomi <sviscomi@thekey.com>
To
Lauren Ada <lauren.ada@thekey.com>
CC
Tiffany Silton <tsilton@thekey.com>, Audra Williams <audraw@thekey.com>, fpa@thekey.com, RegionalDirectors@thekey.com, GeneralManagers@thekey.com, Sales Leadership Team <salesleadership@thekey.com>, Miranda Norman <miranda.norman@thekey.com>, Jeannie Ortiz <jeannie.ortiz@thekey.com>, Michelle Schefter <michelle.kenaga@thekey.com>, Kristy Poyner <kristy.poyner@thekey.com>, Adam Tann <adam.tann@thekey.com>
Date
2026-03-20 10:00:04
Folder
INBOX
--000000000000647402064d75f151 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Lauren On Fri, Mar 20, 2026 at 9:56=E2=80=AFAM Lauren Ada = wrote: > Hi all, Happy Friday! > > > Please see the attached weekly VA metrics for the Week of 03/20/2026, > viewed from a Billing and Accounts Receivable perspective, as well as the > Year-to-Date (YTD) VA statistics (Excel sheet provided). > > > *Credentialing update:* This week, we connected with the VA and learned > that there are currently no openings for unskilled, skilled, or home care > roles at any location. We will continue to follow up bi-weekly for update= s, > and I will work on adding a slide to make this information easier to shar= e. > In our past experiences, we've found that building a relationship with th= e > VA helps speed up the credentialing process. We're hopeful that since the= y > are transitioning to a new KPI model, we will be able to get credentialed > more easily. > > > The *VA Credentialing Spreadsheet* includes a tab labeled *Full NPI List*= to > help users identify the correct NPIs in a more user-friendly format. This > should help eliminate any confusion surrounding NPIs. *Link Located Here. > * > > > We=E2=80=99ve also included a quick *FAQ guide* in the attached PowerPoin= t to > address common questions and guide you on how best to get updates for VA > credentialing, authorizations, and other related topics. > > > As always, our team is committed to maintaining a strong, transparent, an= d > collaborative relationship. We=E2=80=99ve built tools like the credential= ing > tracker and weekly metrics to provide real-time visibility, and we=E2=80= =99re > always happy to provide a

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