Re: Setting Relevant Care Goals – TheKey Home Care Essentials Series Episode 1

From
Sericca Latimer <slatimer@thekey.com>
To
Duke Jarboe <communications@thekey.com>
CC
Regional Directors <RegionalDirectors@thekey.com>, GeneralManagers <GeneralManagers@thekey.com>, Melissa Reyes <melissa.reyes@thekey.com>, Shadi Gholizadeh <shadi@thekey.com>, Elizabeth Kachur <elizabeth.kachur@thekey.com>, Ashley Mirone <amirone@thekey.com>, Emily Russell <emily.russell@thekey.com>, Sky Cross <sky.cross@thekey.com>, Jen Borrasso <jennifer.borrasso@thekey.com>, Megan Harris <megan.harris@thekey.com>, Audra Williams <audraw@thekey.com>, Tiffany Silton <tsilton@thekey.com>
Date
Fri, 15 Nov 2024 15:39:22 -0800
Folder
INBOX
📎 image
This video is showing up as private and we are not able to access it. Are
we able to get this corrected?


All my Best,

*Sericca Latimer*
General Manager
509-666-5252
slatimer@thekey.com
TheKey.com
[image: TheKey]



On Thu, Nov 14, 2024 at 12:44 PM Duke Jarboe <communications@thekey.com>
wrote:

> [image: image]
>
> Setting Relevant Care Goals – TheKey Home Care Essentials Series Episode 1
>
> Hello Team,
>
> Welcome to Week 1 of TheKey Home Care Essentials! We’re thrilled to
> launch this series with a powerful topic central to our client care: Setting
> Relevant Care Goals. This first session focuses on engaging clients and
> families in meaningful goal-setting at the assessment stage to drive better
> care outcomes, differentiate our approach, and align expectations.
>
> This Week's Content:
>
> This week’s material is a 15-minute audio recording on Goal Setting at
> the Time of Assessment. It’s designed to be concise and impactful—perfect
> for listening on the go or during a break.
>
> Access the Content Here <https://youtu.be/dYFHIFsVFn8>
>
> Discussion Questions for Your Pipeline Meeting:
>
> As you listen, consider these questions to discuss in your pipeline
> meeting:
>
>    -
>
>    How do you ensure family members are aligned with care goals,
>    especially when their priorities differ from the client’s?
>    -
>
>    How can setting short-term goals help build momentum toward long-term
>    success for the client?
>
> Your insights will help make these sessions meaningful and actionable.
>
> Weekly Google Form for Team Engagement:
>
> After your discussion, please take a moment to complete the engagement
> form. Each week, the GM is responsible for ensuring completion, though they
> may designate a team member to fill it out. This week there are 2 brief
> engagement questions:
>
>    1.
>
>    For new /upcoming assessments: Identify opportunities to focus on goal
>    setting as a way to demonstrate value and differentiate TheKey.
>    2.
>
>    For Existing Clients: Go back to any Tier 1 or Tier 2 clients who you
>    think may benefit from updated goals for a QA visit or reassessment to set
>    new goals. Please use the space below to summarize activity and list any
>    wins.
>
> Google Form Link
> <https://docs.google.com/forms/d/e/1FAIpQLSfhuMFTUbdy7NvWywEDYddLRQPOHVwMYXp15b8iMEsdn-5Pmw/viewform>
>
> At the end of the year, we’ll celebrate one outstanding office with a
> pipeline breakfast, and one individual will receive a $150 Amazon gift
> card! This series is about meaningful learning and practical application,
> so let’s stay engaged and work together to elevate our standard of care.
>
> Thank you for being a part of this journey. We’re looking forward to your
> thoughts and insights in our first discussion!
>
> On behalf of Melissa Reyes, Division President
>
> TheKey
> [image: Instagram] <https://www.instagram.com/thekeyhomecare/>[image:
> Facebook] <https://www.facebook.com/TheKeyCare>[image: LinkedIn]
> <https://www.linkedin.com/company/thekeycare/>
>
> TheKey
>
> https://thekey.com/
>

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