--000000000000967e28064513e59c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks for listening to the feedback and adjusting, much appreciated. Can you share what will be communicated and the timeline? On Wed, Dec 3, 2025 at 9:25=E2=80=AFAM Sky Cross wro= te: > Hi everyone, > > Thank you all for the thoughtful, candid, and passionate feedback. I > genuinely appreciate how quickly you engaged with the proposal and how > deeply you advocated for both your teams and our caregivers. Your > perspectives surfaced important considerations around equity, optics, and > the experience we want every caregiver to have during the holiday season. > > This conversation made it clear how essential it is to bring our Regional > leaders into these discussions earlier. Your insight is invaluable, and I > want to make sure future culture programs incorporate your lens from the > beginning so we=E2=80=99re aligned on both intent and execution. > > Based on your feedback, and in partnership with Chantal and Emily, we are > pivoting the Seasons of CARE campaign to ensure it is fully company-funde= d > and rooted in gratitude, not in employee donations or caregiver > contributions. Here is the revised direction: > *Updated Seasons of CARE Plan* > > 1. > > CARE Learning & Development Fund =E2=80=94 A new Q1 employee growth an= d > development initiative. We will award 10 grants of up to $500 each to > support employees pursuing education, certifications, or professional > development. Nominations will be collected in December, and recipients= will > be announced in January. > 2. > > CARE Holiday Celebrations =E2=80=94 Local teams and corporate departme= nt > leaders will receive a dedicated holiday budget to celebrate together = and > recognize both staff and clients. These funds are intended to support > meaningful, inclusive moments of appreciation - whether through small > gatherings, treats for the team, or gestures of gratitude for the clie= nts > and referral sources we serve. > 3. > > CARE Gratitude Moments =E2=80=94 Peer-to-peer recognition aligned with > TheKey=E2=80=99s CARE values, shining a light on team members who exem= plify > compassion, adaptability, resourcefulness, and empathy in their daily = work. > > This revised approach keeps the spirit of the campaign intact while > ensuring we are uplifting our caregivers in a way that reflects dignity, > professionalism, and organizational support. > > Thank you again for your honesty and advocacy. Your partnership > strengthens our culture initiatives, and I=E2=80=99m grateful to work alo= ngside > leaders who care this deeply about our people. Please continue to share a= ny > additional thoughts or needs as we finalize this pivot; we welcome them. > > Grateful for your feedback, > Sky Cross > Director of Employee Experience > sky.cross@thekey.com > (309) 252 - 0773 > > *TheKey.com * > > [image: TheKey] > > > On Wed, Dec 3, 2025 at 6:38=E2=80=AFAM Jessica Thomas > wro