Re: Caribou Canada Expansion Weekly Update - 01/28/2026

From
Germaine Daniels <germaine.daniels@thekey.com>
To
Alyson Rohane <alyson.rohane@thekey.com>
CC
Monica Johnston <johnstonm@thekey.com>, Jeff Morris <jeff.morris@thekey.com>, Tyler Ng <tyler.ng@thekey.com>, Alber Diaz <adiaz@thekey.com>, Amanda Soukvilay <amanda@caribou.care>, Dulce Aganan-Coleman <dcoleman@thekey.com>, Phil Schwyter <phil@caribou.care>, Tim Ahong <tim@caribou.care>, Katherine Guildner <kguildner@thekey.com>, Troy Riha <troy.riha@thekey.com>, Umesh Shah <ushah@thekey.com>, Cara Tan <wtan@thekey.com>, John Champagne <john.champagne@thekey.com>, Audra Williams <audraw@thekey.com>, Tiffany Silton <tsilton@thekey.com>, "joyce.gonzalez@thekey.com" <joyce.gonzalez@thekey.com>, "rcruz@thekey.com" <rcruz@thekey.com>, Lyndsey Organ <lyndsey.organ@thekey.com>, Olivia Farrow <olivia.farrow@thekey.com>, Jackie Bock <jacqueline.bock@thekey.com>, Timothy Thomas <tt@thekey.com>, Monica Johnston <johnstonm@homecareassistance.com>, Cheryl Logan <cheryl.logan@thekey.com>, Donny Deshotels <donny.deshotels@thekey.com>, Emily Kraeter <emily.russell@thekey.com>, "elisabeth.cox@thekey.com" <elisabeth.cox@thekey.com>
Date
2026-01-28 19:10:04
Folder
INBOX
--000000000000c4018206497e3318 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Alyson, I currently only have view access to the file, so I=E2=80=99m having a bit = of difficulty determining my specific action items from the dialogue. From what I understand so far, the outstanding question relates to Caribou and the Canada Amalgamation. There should be no concerns with Caribou as it relates to the Canada Amalgamation. Regarding the removal of inactive caregivers from ClearCare, that task is with Katherine. Once Payroll receives the list, we can proceed with terminating those caregivers in Ceridian. Please let me know if I=E2=80=99ve misunderstood anything or if t= here are additional action items I should be aware of. Thank you, *Germaine Daniels* Director Payroll | TheKey Email: germaine.daniels@thekey.com Mobile: 562.784.1800 On Wed, Jan 28, 2026 at 2:21=E2=80=AFPM Alyson Rohane wrote: > Good afternoon, team - Please see the latest updates from today's call fo= r > the Caribou Canada expansion project. Let us know if you have any questio= ns > or updates! > > *Project Status*: In Development > *Go Live Date*: Tuesday, March 24th, 2026 > *Project Plan*: > https://docs.google.com/spreadsheets/d/1rGh6flszkA0Xj6A51tQdpwSihqC_GVLJO= um7tgczfoU/edit?gid=3D804597482#gid=3D804597482 > > *Action Item: * > > - @Alyson Rohane address open RAID items > with @Germaine Daniels > - @Monica Johnston send the real > life scenarios to @Joyce Gonzalez and > Irin to validate overtime on holidays. > > *Project Updates: * > > - *Decision*: If a caregiver requests to be removed from the Caribou > rewards program, TheKey will send a standardized opt-out messaging for > participants, including impacts such as ineligibility for rewards and > removal of clock-in/out reminders and referral SMS messages. > - *Development*: > - Caribou added the country field to the portal name file. > - Integration will begin to work on the inbound file to include the > country code. > - Integration has begun working on Cerdian payroll data lake views. > - Open Item: Should there be a pay code for "holiday overtime"? > - Integration team will provide the accounting team with real > life scenarios to validate. > - *Training and Communication*: > - Beginning to build out the communication and training plans. > - Set some time to review at the end of February. > > *Project Timeline: * > # > TASK TITLE > START DATE > DUE DATE > STATUS > 1 Scope 12/4/2025 1/9/2026 Complete > 2 Requirements 12/4/2025 1/9/2026 Complete > 3 Design 12/4/2025 1/21/2026 Complete > 4 Development & QA 1/12/2026 2/25/2026 In Progress > 5 UAT 2/2/2026 3/16/2026 Not Started > 6 Go Live 3/24/2026 3/24/2026 Not Started > 7 Training and Communication 2/2/2026 3/24/2026 Not Started > 8 Hypercare 3/24/2026 4/7/2026 Not Started > 9 Retrospect 4/23/2026 4/23/2026 Not Started > Best - > *Alyson Rohane* > Continuous Improvement Analyst 3 | *TheKey* > ------------------------------ > *From:* 

Thread (2)