--000000000000c54619063bcf30aa Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Afternoon Tom, @tammi@accessigns.com Tammi has taken over the payments for client Fran Derkson. She has been in touch with billing and wanted to pay by e-transfer. I assume someone got back to her with all the information to set up payments? Thanks, On Thu, Aug 7, 2025 at 4:25=E2=80=AFPM Tom Patterson wrote: > =E2=80=8B > Hi Maria and Joey, > > The card information for the client in Clear Care declined. No reason was > provided for the decline. The last four numbers of the credit card provid= ed > is 8135. I cannot confirm the entire account number provided in this > communication for security purposes. > > There are currently *four open invoices totaling $9,549.26*. Can the > office please assist in reconfirming the credit card information that was > uploaded to Clear Care? > > Please let us know if you have any questions, > > > > =E2=80=8B > > Best regards, > Thomas Patterson > Finance Onboarding Analyst 2 | TheKey > Office: 855.205.8007 > > > > On Wed, 30 Jul at 9:24 AM , Tom Patterson > wrote: > Hi Joey, > > The card information in Clear Care declined. No reason was provided for > the decline. > > Activity notes indicate care has been placed on hold. There are currently > two open invoices totaling $4,511.62. Can the office please assist in > reconfirming the credit card information that was uploaded to Clear Care? > > Please let us know if you have any questions, > > =E2=80=8BBest regards, > > Thomas Patterson > Finance Onboarding Analyst 2 | TheKey > Office: 855.205.8007 > > > > On Thu, 24 Jul at 3:03 PM , JosephTaylor joey.taylor@homecareassistance.com> wrote: > Hi Tom, > > Can you confirm the card you have on file please? The client's son is > claiming the one in ClearCare is correct. > > Thank you, > > On Wed, Jul 23, 2025 at 2:46=E2=80=AFPM Tom Patterson > wrote: > >> Hi Maria and Joey, >> I wanted to to touch base with you to confirm if we have obtained >> corrected payment information for the client? Two weeks of invoices have >> generated totalling $4,511.62. >> >> Please let us know if you have any questions >> >> >> >> Best regards, >> Thomas Patterson >> Finance Onboarding Analyst 2 | TheKey >> Office: 855.205.8007 >> >> >> >> On Fri, 18 Jul at 3:36 PM , Tom Patterson >> wrote: >> Hi Maria, >> I wanted to to touch base with you to confirm if we have obtained >> corrected payment information for the client.? The invoice for the first >> week of services had generated. >> >> Please let us know if you have any questions. >> >> >> Best regards, >> Thomas Patterson >> Finance Onboarding Analyst 2 | TheKey >> Office: 855.205.8007 >> >> >> >> > > -- > Joey Taylor > *Directeur G=C3=A9n=C3=A9ral/**General Manager* > 514-907-5065 > TheKey.ca > [image: TheKey] > > 1143501:611100 > --=20 Joey Taylor *Directeur G=C3=A9n=C3=A9ral/**General Manager* 514-907-5065 TheKey.ca [image: TheKey] --000000000000c54619063bcf30aa Content