Re: Reminder: Approval Request for Mandy Bronner - Expense Report #22671

--000000000000e282d7063ed9eb6a Content-Type: multipart/alternative; boundary="000000000000e282d6063ed9eb69" --000000000000e282d6063ed9eb69 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable These were credited - this is why the report is $0 On Mon, Sep 15, 2025 at 12:56=E2=80=AFPM Laura Horval = wrote: > > Good Afternoon Anotte, > > This is in regards to the conversation below from last week. I have also > attached a photo from Mandy's coupa account last week. We are trying to > understand how this happened and see if we need to get Mandy an updated > card along with any other precautions to make sure it does not happen > again. > > > > On Mon, Sep 15, 2025 at 12:35=E2=80=AFPM Anotte Francois anotte.francois@thekey.com> wrote: > >> I do not see a $4K expense report for Mandy in Coupa. >> >> On Mon, Sep 15, 2025 at 12:29=E2=80=AFPM Will Reid wr= ote: >> >>> I=E2=80=99m referring to this report. I=E2=80=99m concerned that over $= 4,000 were >>> expensed to Cincinnati in error. I=E2=80=99d like to understand how tha= t happened >>> and confirm that there are no security concerns with Mandy=E2=80=99s ca= rd/Coupa >>> account. >>> >>> Thanks >>> >>> >>> *Will Reid* >>> >>> Partner | TheKey >>> >>> Mobile: 513.707.2304 >>> >>> >>> >>> >>> >>> On Mon, Sep 15, 2025 at 12:06=E2=80=AFPM Anotte Francois >> anotte.francois@thekey.com> wrote: >>> >>>> Hi Will, >>>> >>>> What expenses are hitting your P&L? >>>> >>>> The below report is a $0 report with no expenses, all the transactions >>>> were credited. >>>> >>>> Are you referring to a different report? >>>> >>>> [image: image.png] >>>> >>>> >>>> >>>> On Mon, Sep 15, 2025 at 9:56=E2=80=AFAM Will Reid w= rote: >>>> >>>>> Anotte, >>>>> Please confirm these charges have been removed from our P&L today. >>>>> >>>>> Should Mandy get a new card? Do we know what happened? >>>>> >>>>> Thanks >>>>> >>>>> *Will Reid* >>>>> >>>>> Partner | TheKey >>>>> >>>>> Mobile: 513.707.2304 >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> On Mon, Sep 15, 2025 at 9:49=E2=80=AFAM Laura Horval >>>>> wrote: >>>>> >>>>>> Good Morning, >>>>>> >>>>>> We still have not gotten any resolution on this issue. Anotte, can >>>>>> you please advise on next steps? >>>>>> >>>>>> ---------- Forwarded message --------- >>>>>> From: Coupa Approval Notifications >>>>>> Date: Sun, Sep 14, 2025 at 4:37=E2=80=AFPM >>>>>> Subject: Reminder: Approval Request for Mandy Bronner - Expense >>>>>> Report #22671 >>>>>> To: >>>>>> >>>>>> >>>>>> Powered by >>>>>> [image: Coupa Software] >>>>>> [image: TheKey, LLC] >>>>>> >>>>>> Reminder: Approval Request for Mandy Bronner - Expense Report #22671 >>>>>> Hi Laura, >>>>>> >>>>>> *Just a friendly reminder: Expense Report #22671 requires your >>>>>> approval. A rejection comment is needed to reject this approval requ= est.* >>>>>> >>>>>> Title >>>>>> MasterCard - August 2025 - XXXXXXXXXXXX8293 >>>>>> Expensed By >>>>>> Mandy Bronner >>>>>> Total >>>>>> 0.00 USD >>>>>> Reimburse to Employee >>>>>>