This is a multipart message in MIME format. ------=_NextPart_000_4D15_01DC5EAD.33416870 Content-Type: multipart/alternative; boundary="----=_NextPart_001_4D16_01DC5EAD.33416870" ------=_NextPart_001_4D16_01DC5EAD.33416870 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Hi Laura, =20 Please check the spelling of his email: estambaugh@erslife.org = . it was sent around noon yesterday. =20 Please ask him to check his junk folder. It should be from Coupa. =20 Thanks, =20 An Ly Accounts Payable Manager| TheKey =20 =20 From: Laura Horval =20 Sent: Wednesday, November 26, 2025 5:53 AM To: Lito Delapena Cc: an.ly@thekey.com; Will Reid ; Faith Jones = ; Lyndsey Organ ; = Trish Nguyen ; Michelle Schefter = ; Timothy Thomas Subject: Re: Reimbursement Request =20 Good Morning! =20 I checked in with Emerson this morning and he is actually out of the = office until Monday. That said, he did not receive a link to complete = the vendor onboarding. Please let me know if this was sent somewhere = other than to his email. Thank you!=20 =20 On Tue, Nov 25, 2025 at 6:51=E2=80=AFPM Lito Delapena = > wrote: HI All, @An Ly @Laura Horval = thank you both for hopping on a call this = afternoon to discuss the pending Deupree house refund. Pending action: Laura to work with Vendor to complete onboarding set up tomorrow = morning. Once completed, Laura confirm via this thread that the onboarding = documents have been completed. Lito to submit completed check refund = request form to invoices@thekey.coupahost.com = . Advise An once submitted so it can be escalated and processed by PSG. Please let know if i missed any additional information Thank you, =20 Lito Delapena Customer Contact and Collections Manager | TheKey Mobile: 619-722-8561 =20 =20 =20 =20 =20 On Tue, Nov 25, 2025 at 8:52=E2=80=AFAM > wrote: Hi Laura, =20 If the vendor is already in Coupa, and they have an invoice please send = it to our invoice submission email: invoices@thekey.coupahost.com = =20 =20 If you don=E2=80=99t have an invoice for them, please log into Coupa and = submit a check request. I=E2=80=99ve attached the check request process. = Please let me know if you have any questions. =20 Thanks, =20 =20 =20 An Ly Accounts Payable Manager| TheKey =20 =20 From: Laura Horval >=20 Sent: Tuesday, November 25, 2025 5:52 AM To: an.ly@thekey.com =20 Cc: Will Reid >; Faith Jones = >; Lyndsey Organ = >; Trish = Nguyen >; Lito = Delapena >; = Michelle Schefter >; Timothy Thomas > Subject: Re: Reimbursement Request =20 Good Morning, =20 I have requested Deupree House to be a vendor- when I went to submit the = request it flagged that we had an ERS account. Please let me know if you = need anything else. Thank you! =20 On Mon, Nov 24, 2025 at 3:00=E2=80=AFPM > wrote: Good morning Laura, =20 We don=E2=80=99t have this vendor in Coupa. Please request the supplier = follow the attached guidelines. =20 I am looping in @Faith Jones to assist. = She manages our vendor onboarding pro