--00000000000068887f063e62ada8 Content-Type: multipart/alternative; boundary="00000000000068887d063e62ada7" --00000000000068887d063e62ada7 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi An What if I paid it and put it through as a manual expense? It seems like we are using a lot of time and resources for a simple $380 one-off service. Best regards, * Timon Page * General Manager, Ontario *Please note my email address has changed:* timon.page@thekey.com Mobile: (437) 223-0841 TheKey.com On Tue, Sep 9, 2025 at 1:41=E2=80=AFPM wrote: > Hi Lyndsey, > > > > We did this process in the past in NS, but with Coupa we have a new > process. We need someone to request a new supplier in Coupa. The supplier > has to complete the onboarding process. > > > > Thanks, > > > > > > *An Ly* > > *Accounts Payable Manager* > > an.ly@thekey.com > > *TheKey.com* > > > > > > > > > > *From:* Lyndsey Organ > *Sent:* Tuesday, September 9, 2025 6:18 AM > *To:* Anotte Francois > *Cc:* Laszlo Kovacs ; Dylan Hodson dylan.hodson@thekey.com>; An Ly ; Timothy Thomas tt@thekey.com>; Timon Page > *Subject:* Re: e-transfer > > > > An has created new direct debit vendors in the system before without the > vendor having to set themselves up. @An Ly Can you > advise on this process? > > > > *Thank you!* > > > > > > *Lyndsey Organ* > > Senior Manager, Accounting | *TheKey* > > Mobile: 316.253.6494 > > > > > > > > > > On Tue, Sep 9, 2025 at 8:16=E2=80=AFAM Anotte Francois > wrote: > > Yes, we can do that. However, without a vendor in the system we cannot > process an invoice in Coupa. > > > > Thanks, > > *Anotte Francois* > > *Disbursements Sr. Director* > > *anotte.francois@thekey.com * > > > > > > > > On Tue, Sep 9, 2025 at 9:11=E2=80=AFAM Lyndsey Organ > wrote: > > Hi all, > > > > Thank you for looping us in. After paying through E-transfer, we would > need to create a direct debit vendor and process the invoice through Coup= a > without payment just like we do for the other direct debit vendors. > > > > > *Thank you! * > > > > > > *Lyndsey Organ * > > Senior Manager, Accounting | *TheKey* > > Mobile: 316.253.6494 > > > > > > > > > > On Tue, Sep 9, 2025 at 5:00=E2=80=AFAM Anotte Francois *anotte.francois@thekey.com*> wrote: > > Hi Laszlo, > > > > We are unable to process the invoice without a vendor on file. > The only option to record this expense would be through a journal entry, > which the Accounting team would need to complete. > > > > > Anotte > > > > On Mon, Sep 8, 2025 at 6:03=E2=80=AFPM Laszlo Kovacs > wrote: > > I think etransfer payment functionality to Canada became available to us > earlier this year after JPM rolled it out, so yes, relatively new to us. > Would suggest Timon could send us the invoice and we could manually book > it? > > > > > > > > *From: Anotte Francois Sent: Monday, > September 8, 2025 3:31 PMTo: Laszlo Kovacs Cc: > Dylan Hodson ; An Ly ; Timothy > Thomas ; Timon Page ; Lyndsey Organ > Subject: Re: e-transfer > *