This is a multipart message in MIME format. ------=_NextPart_000_F2E6_01DC2176.54896420 Content-Type: multipart/alternative; boundary="----=_NextPart_001_F2E7_01DC2176.54898B30" ------=_NextPart_001_F2E7_01DC2176.54898B30 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Lyndsey, =20 We did this process in the past in NS, but with Coupa we have a new = process. We need someone to request a new supplier in Coupa. The = supplier has to complete the onboarding process. =20 Thanks, =20 =20 An Ly Accounts Payable Manager an.ly@thekey.com TheKey.com =20 =20 =20 =20 From: Lyndsey Organ =20 Sent: Tuesday, September 9, 2025 6:18 AM To: Anotte Francois Cc: Laszlo Kovacs ; Dylan Hodson = ; An Ly ; Timothy Thomas = ; Timon Page Subject: Re: e-transfer =20 An has created new direct debit vendors in the system before without the = vendor having to set themselves up. @An Ly = Can you advise on this process? =20 Thank you! =20 =20 Lyndsey Organ Senior Manager, Accounting | TheKey Mobile: 316.253.6494 =20 =20 =20 =20 On Tue, Sep 9, 2025 at 8:16=E2=80=AFAM Anotte Francois = > wrote: Yes, we can do that. However, without a vendor in the system we cannot = process an invoice in Coupa. =20 Thanks, Anotte Francois =09 Disbursements Sr. Director anotte.francois@thekey.com =20 =09 =09 =20 =20 =20 On Tue, Sep 9, 2025 at = 9:11=E2=80=AFAM Lyndsey Organ wrote: Hi all, =20 Thank you for looping us in. After = paying through E-transfer, we would need to create a direct debit vendor = and process the invoice through Coupa without payment just like we do = for the other direct debit vendors. =20 Thank you! =20 =20 Lyndsey Organ Senior Manager, Accounting | TheKey Mobile: 316.253.6494 =20 =20 =20 =20 On Tue, Sep 9, 2025 at = 5:00=E2=80=AFAM Anotte Francois wrote: Hi Laszlo, =20 We are unable to process the invoice = without a vendor on file. The only option to record this expense would be through a journal entry, = which the Accounting team would need to complete. =20 =20 Anotte =20 On Mon, Sep 8, 2025 at = 6:03=E2=80=AFPM Laszlo Kovacs wrote: I think etransfer payment = functionality to Canada became available to us earlier this year after = JPM rolled it out, so yes, relatively new to us. Would suggest Timon = could send us the invoice and we could manually book it?=20 =20 From: Anotte Francois = =20 Sent: Monday, September 8, 2025 3:31 PM To: Laszlo Kovacs Cc: Dylan Hodson ; An Ly ; = Timothy Thomas ; Timon Page ; = Lyndsey Organ Subject: Re: e-transfer =20 + Lyndsey for visibility=20 =20 If we proceed with e-transfer = payments, how are we planning to capture the associated invoices? =20 If this is intended to be part of a new treasury process, we should = review it in detail to determine the appropriate workflow and ensure we = have a clear method for booking the expense. =20 =20 <https://homecareassistance.co