Re: Carescout Mismatch

From
Audra Williams <audraw@thekey.com>
To
Diane Mockenhaupt <dmockenhaupt@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, TheKey Billing <billing@thekey.com>
Date
ue, 11 Nov 2025 13
Folder
INBOX
--00000000000099fff9064357f682 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We need to adjust her rate to $37.50. Thanks! On Thu, Nov 6, 2025 at 5:17=E2=80=AFPM Diane Mockenhaupt wrote: > Hi Audra, > > I hope you can assist with this. > > Miriam Orlov's first care log was 4/24/2024. I received training regardin= g > the CareScout partnership in May 2024, and we received the CareScout rate > card in June 2024. > Miriam's starting rate was $39 an hour, and it looks like her LTC started > covering her shifts on August 9, 2024. > > A 3.5% increase applied on May 12, 2025, brought her rate to $40.50. > > If we had CareScout rates when she started, her rate would have been > $37.50, and we would have increased it to $38.85 in May of this year. > > Do you think it would be appropriate to adjust her rate to $38.85 or > should I adjust her rate down to the starting Care Scout rate of $37.50? > > Thanks, > Diane > > > > On Thu, Nov 6, 2025 at 6:41=E2=80=AFPM Audra Williams = wrote: > >> Hi Team! >> >> This is a mismatch and should have a CareScout rate. I have placed the >> tag in Wellsky but wasn't sure of the level. Can you please place the >> correct bill rate effective this week for the following clients? >> >> Miriam Orlov >> >> Let me know if you have any questions. >> >> Best, >> >> -- >> Audra Williams >> Director, Divisional Operations >> audraw@thekey.com >> Mobile: (425) 757-7027 >> https://thekey.com >> >> > --=20 Audra Williams Director, Divisional Operations audraw@thekey.com Mobile: (425) 757-7027 https://thekey.com --00000000000099fff9064357f682 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We need to adjust her rate to $37.50.=C2=A0=C2=A0 Thanks! On Thu, Nov 6, 2025 at 5:17=E2=80=AFPM Diane Mocken= haupt &lt; dmockenhaupt@thekey.co= m &gt; wrote: Hi Audra, I hope you can assist with t= his.=C2=A0=C2=A0 Miriam Orlov&#39;s first care log= was 4/24/2024. I received training regarding the CareScout partnership in = May 2024, and we received the CareScout rate card in June 2024.=C2=A0=C2=A0= Miriam&#39;s starting rate was $39 an hour, and it looks like he= r LTC started covering her shifts on August 9, 2024. A 3.5% increase applied on May 12, 2025, brought her rate to $40.50. If we had CareScout rates when she started, her rate = would have been $37.50, and we would have increased it to $38.85 in May of = this year.=C2=A0 Do you think it would be appropri= ate to adjust her rate to $38.85 or should I adjust her rate down to the st= arting Care Scout rate of $37.50? Thanks, Diane =C2=A0 On Thu, Nov 6, 2025 at 6:41=E2= =80=AFPM Audra Williams &lt; audraw@thekey.com &gt; wrote: Hi Team! This is a mismat= ch and should have a CareScout rate.=C2=A0 I have placed the tag in Wellsky= but wasn&#39;t=C2=A0sure of the level.=C2=A0 Can you please place the corr= ect bill rate effective this week for the following clients? Miria= m Orlov Let me know if you have any questions. B

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