Re: *Important* Life Enrichment Guides - Delivery, Strategy and Next Steps

--00000000000098a68b0643fc0320 Content-Type: multipart/alternative; boundary="00000000000098a68b0643fc031f" --00000000000098a68b0643fc031f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Received and noted, thank you! Kristen Bourne Home Care Liaison kristen.bourne@thekey.com 843-957-6158 On Wed, Nov 19, 2025 at 5:36=E2=80=AFPM Tiffany Phillips wrote: > Received and updated the sheet! > > On Wed, Nov 19, 2025 at 2:32=E2=80=AFPM Nil Maape = wrote: > >> I received mine and added my initials on the sheet. Thanks, Jackie! >> >> *Nil Maape* >> >> Home Care Liaison Chicago >> >> Mobile: 773.923.6668 >> >> Office: 847.853.0607 >> >> Email: nil.maape@thekey.com >> >> TheKey.com >> >> >> >> >> On Wed, Nov 19, 2025 at 12:03=E2=80=AFPM Jackie Summers >> wrote: >> >>> Dear Sales Team and General Managers, >>> >>> This email is to inform you that a new enablement tool, a Life >>> Enrichment Guide, will be arriving at your homes this week for both Sal= es >>> Team Members and General Managers. >>> >>> List of shipments is >>> here >>> >>> - >>> please insert your initials in column A to confirm you've received your >>> shipment. >>> >>> *Please note: We request that you please hold off on using them this >>> week*. We will shortly be sending sticker artwork to correct an error >>> on the "Important Dates" page: there was no representation for Jewish >>> holidays, and there is a holiday date error. We sincerely apologize for >>> this oversight. >>> >>> We will either be shipping you a sticker to cover this page or provide >>> the artwork to print a sticker locally (being determined). Please utili= ze >>> the sticker artwork to cover the "Important Dates" page once it arrives= or >>> the artwork is sent. Info to come soon. >>> >>> *What you can start now: * >>> In preparation for utilizing the guide, please review the Life >>> Enrichment Guide Strategy Guide here >>> >>> : >>> >>> *=F0=9F=8E=A5 **RECORDING OF STRATEGY FOR REVIEW >>> * >>> *=F0=9F=8E=A5* >>> >>> There are two core strategies: >>> - B2B Strategy: Executive Director Partnership Development >>> - B2C Strategy: Resident Engagement and Opportunity for Care Need >>> Conversations >>> >>> [image: image.png]Salesforce Documentation Requirements >>> >>> Document all touchpoints using established fields: >>> >>> - >>> >>> Tied to Sales Initiative: "Life Enrichment Guide Event Facilitation" >>> if you h