Thanks Chen!
Angie & Tim, I will rerun the RM proofs with this revenue number.
Please let me know if you have any questions in the meantime.
Best,
Sarah
On Thu, Mar 23, 2023 at 8:29 PM Chen Xie <chen@thekey.com> wrote:
> Hi Timothy, Angie has confirmed your earlier text on 30% bonus target in
> 2022. As discussed on our call, we have achieved the safety goal on NPS. As
> discussed in email after, we confirmed the revenue figures I had shown that
> showed us below target. Let me know if you have any questions on the
> details.
>
> Please see below:
>
> *Revenue Target = $11,022,400 Canadian*
>
> Actual Revenue = $9,690,756 Canadian (88% of Goal)
>
> Revenue Short of Target and Safety (95% of Revenue Target)
>
>
> *EBITDA: 22% Margin Target*
>
> Official P&L at $1,073,635 USD (14.8%) Prior to Adjustments
>
> Professional Services Recruitment Adjustment = $30,000
> Professional Services Accounting and Tax Adjustment = $20,000
>
> P&L After Adjustment = $1,123,635 USD vs. USD Revenue Recorded = 15.5%
>
> EBITDA still short of target and safety on this bonus goal.
>
> *Operating Labor Ratio: *
>
> Operating Labor = $827,435 Office Comp USD
> % of Revenue = 11.4%
>
> Target = 10%
>
> Labor Ratio short of target and safety on this bonus goal.
>
> *Client Satisfaction with Office (Medallia Score)*: Target = 50, Safety =
> 40
>
> Actual Client Satisfaction = 41
>
> *50% of Target on Client Satisfaction Goal*
>
> Bonus Potential = $5000
>
> Bonus Achievement = $2500
>
>
> *New Client Starts*: Target = 253
>
> Actual = 216 (85%)
>
> Client Starts is short of target and safety (90% of Starts Target) on this
> bonus goal
>
>
> *Total Q4/Annual Bonus Due = $2,500*
>
> --
>
> --
>
>
> *Chen Xie*CSO |
> *TheKey*650-208-2390
> [image: TheKey] <https://homecareassistance.com/>
>
> --
> Compensation Team
> TheKey
>
--
Sarah Temple
*Senior HR Assistant *
*providing support for Duncan Taylor, Chuck Leu & Kerry Sirkka*
sarah.temple@thekey.com
<https://brand.thekey.com/esg/sarah.temple@thekey.com>
Cell: 207-837-8175