**Caregiver Competency Training**

Hi Team!

I wanted to share a summary of an upcoming initiative focused on improving
caregiver and client safety through a comprehensive training that Mansi
Mehta, VP of HR Operations and DeeAnne Flegel, Senior Manager of Risk and
Workers Comp have developed.

*Goal- *Enhance CG and client safety through:

   -

   Standardized transfer training
   -

   Skills assessments at hire or orientation

*Expected Outcomes*

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   Proactive safety measures to reduce workplace injuries
   -

   Improved care quality
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   Significant reduction in workers’ compensation costs

*Rationale*

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   42% of workplace injuries occur within the first year of employment
   -

   These injuries have cost TheKey $8.6M over the past five years

*Financial Objective*

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   Goal: Decrease claim frequency by 3% to 10%
   -

   Projected annual savings: $200K to $700k

*Caregiver Training Role*

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   Designate 2–3 caregivers per field location to serve as trainers
   -

   Trainers will be compensated $100–$200 per session

*Resource Provision*

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   PPE and medical equipment will be provided to all field offices
   -

   Initial inventory of existing equipment will be conducted first, please
   fill out this form by EOD Tuesday, May 20th:
   👉 Inventory Form
   <https://docs.google.com/forms/d/e/1FAIpQLSdF5MyH6LyxftxYxJyags3oJ5wXok4IM-ETdDHbFrZtcw2rzQ/viewform?usp=dialog>

*Trainer Development*

   -

   Virtual “Train the Trainer” sessions will be conducted by DeeAnne and
   Mansi
   -

   All training materials and resources will be supplied

*Implementation Timeline*

   -

   Target date: *July 1, 2025**.  *DeeAnne and Mansi will be reaching out
   to each of you by the end of the month to coordinate training.
   -

   *Note: This initiative excludes regulated states where clinical
   competencies are conducted by nurses*

Please feel free to reach out to DeeAnne or Mansi with any questions or
feedback.

Best,

*Audra N. Williams*

Director, Divisional Operations | TheKey

Mobile: 425.757.7027

<http://www.thekey.com>