CAD Duplicate Customers Clean-Up: 4/19/2024

From
Alyson Rohane <alyson.rohane@thekey.com>
To
Sharon Speirs <sspeirs@thekey.com>, Chuck Terlesky <cterlesky@thekey.com>, Timothy Thomas <tt@thekey.com>, Joey Taylor <joey.taylor@thekey.com>, Cheryl Cartwright <ccartwright@thekey.com>
CC
Frank Liu <fliu@thekey.com>, Elizabeth Clark <eclark@thekey.com>
Date
hu, 18 Apr 2024 11
Folder
INBOX
Good afternoon, leaders -

With Canada Integration Go-Live approaching next month, we are
working through our cutover checklist to ensure that all systems are ready
for a seamless transition. The next item is to clean up duplicate records
in Clearcare.

We are looking to integrate from Clearcare to Netsuite on Friday evening
(4/19). If there are any duplicate accounts, this will create duplicate
customer records in Netsuite and send the client two separate invites to
Versapay. Can each of you please check your locations and clean up any
duplicate records for active customers by the *EOB Friday, April 19th*?
Once completed with your cleanup, please respond to the thread confirming
your location is done.

If you run into any issues or have concerns with the request, please reach
out to me directly. We appreciate your partnering and quick turnaround!

Here are a few caught during a spot check but there is a high chance there
are more.

Name
Home
Location
Caregivers
City
Primary Manager
Secondary Manager
Scheduler
Marketer
Last Visited
Family Login
Lallas- Private Client, Erato 604-986-2414 HCA C. Anoc North Vancouver
V. Bezdrob   D. Lou   4/11/2024 Invite | Login
Lallas, Erato #919934 604-986-2414 HCA L. Ignacio, P. Kariyawasam North
Vancouver V. Bezdrob   D. Lou   4/17/2024 Invite | Login
Frank, Valeria 519-746-6495 Waterloo   Kitchener P. Shah A. Veena
Invite | Login
Frank, Valeria 519-746-6495 Waterloo A. Onwughai Kitchener P. Shah A. Veena
      Invite | Login
Howlett- SDC, Fred and Joyce 519-822-4856 Waterloo
J. Brown, L. Chitsike, J. Urquhart Guelph P. Shah A. Veena     4/17/2024
Invite | Login
Howlett, Fred and Joyce 519-822-4856 Waterloo L. Chitsike, J. Urquhart
Guelph P. Shah A. Veena     4/13/2024 Invite | Login

Thank you --

*Alyson Rohane*
Senior Continuous Improvement Analyst
alyson.rohane@thekey.com

Thread (21)