LTC & Benefit Details All Locations

From
Jeannie Ortiz <jeannie.ortiz@thekey.com>
To
jeannie.ortiz@thekey.com, RegionalDirectors@thekey.com, michelle.kenaga@thekey.com, generalmanagers@thekey.com, miranda.norman@thekey.com, lito.delapena@thekey.com, eclark@thekey.com, kristy.poyner@thekey.com
Date
Wed, 29 Oct 2025 11
Folder
INBOX
.text {font-family: Verdana,Arial,Helvetica,sans-serif; font-size: 8pt} .textbold {font-family: Verdana,Arial,Helvetica,sans-serif; font-size: 8pt; font-weight:bold} .textrt {font-family: Verdana,Arial,Helvetica,sans-serif; font-size: 8pt; text-align:right} .textctr {font-family: Verdana,Arial,Helvetica,sans-serif; font-size: 8pt; text-align:center} .textboldrt {font-family: Verdana,Arial,Helvetica,sans-serif; font-size: 8pt; font-weight:bold; text-align:right} .textboldctr {font-family: Verdana,Arial,Helvetica,sans-serif; font-size: 8pt; font-weight:bold text-align:center} .tinytext {font-family: Verdana,Arial,Helvetica,sans-serif; font-size: 7pt; color: #888888} Good Day, I would like to remind you of the recent enhancements we implemented. We have removed the authorization requirement from Clear Care when you filter the spreadsheet by LTC Status. Any entry labeled as AOB indicates that the authorization can be found in NetSuite. Please pay special attention to columns L, M, and N, which contain the client’s Benefit Amount, Hours, and Percent. These values correspond with column K, the Benefit Frequency. If a client holds a multi-layer policy, you will see additional details in columns O, P, and Q, which indicate the policy cap. For example, Client Robert Mease has a Daily Benefit Amount of $254.80, totaling up to $7,527 per month. If you have any questions, please don't hesitate to contact LTCi@thekey.com. Thank you! Primary Subsidiary Customer Location Clearcare ID Patient Policy Name Elim Period Dropdown LTC Status Mileage Expense Hospital Coverage Effective Benefit Frequency Benefit Amount Benefit Hours Benefit Percent Not to Exceed 1 Not to Exceed Type 1 Not to Exceed Frequency 1 TheKey, LLC : 123 Homecare Unlimited LLC 123 HomeCare OC 6043455 100804 Joan Nalbach 139802 Cna: TheKey Orange County No LTC No No No TheKey, LLC : Home Care Assistance of Pennsylvania LLC Alpine Homecare of PA LLC 7881862 162749 Dorothy Migliore 136426 Genworth: Daughterly Companions Yes LTC No No No Monthly 4,650.00 0.0% 4,650 Amount Monthly TheKey, LLC : Home Care Assistance of Pennsylvania LLC Alpine Homecare of PA LLC 7884330<

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