Re: Request for Adjustment to On-Call Expenditure Proposal

From
Diego Castaneda <diego.castaneda@thekey.com>
To
Audra Williams <audraw@thekey.com>
CC
Paul Kahn <paul.kahn@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
Tue, 1 Oct 2024 13:28:31 -0400
Folder
INBOX
OK....I was hoping you know about any helpful reports for on-call.

Can you tell me if the additional on-call pay on top of answering services?
or is this instead of answering services?


Thanks,
*Diego Castaneda*
Head of FP&A


On Tue, Oct 1, 2024 at 1:24 PM Audra Williams <audraw@thekey.com> wrote:

> Tiffany and I met with the RDO's and had them itemize this per individual
> when this was first presented.
>
> Best,
>
> On Tue, Oct 1, 2024 at 10:21 AM Diego Castaneda <
> diego.castaneda@thekey.com> wrote:
>
>> Hi Audra
>> Thanks for the details. I will take a look.
>> How do you estimate the current on-call cost at $70k per year? Can you
>> show me how you get that information? It would be super helpful.
>>
>>
>> *Diego Castaneda*
>> Head of FP&A
>>
>>
>> On Tue, Oct 1, 2024 at 12:05 PM Audra Williams <audraw@thekey.com> wrote:
>>
>>> Hi Paul!
>>>
>>> With the recent departure of Jennifer Piper and Tim Thomas now taking
>>> the reins of the Midwest region, we believe it is an opportune time to
>>> revisit and adjust the on-call expenditure expectations that were initially
>>> presented.
>>>
>>> The current proposal, as it stands, no longer aligns with the
>>> operational needs of this region. To ensure we maintain optimal support
>>> across Ohio, Missouri, Kansas City, Wisconsin, and Michigan, we propose
>>> utilizing four per diem on-call coordinators dedicated to these areas.
>>> Chicago, meanwhile, will utilize its current staff to cover on-call
>>> responsibilities.
>>>
>>> Our current annualized on-call cost stands at approximately $70,000. To
>>> provide full coverage for the entire Midwest region, we estimate an
>>> additional $68,000 would be required. This adjustment would bring our total
>>> on-call expenditure to a more realistic level and ensure comprehensive
>>> support across all states in the region.
>>>
>>> We believe this proposal strikes a balance between maintaining
>>> operational efficiency and meeting budgetary constraints, and we would
>>> appreciate your consideration of this adjustment.
>>>
>>> Thank you for your time and attention. We are happy to discuss this
>>> proposal in more detail or provide further justification if needed.
>>>
>>> Best,
>>> --
>>> Audra Williams
>>> Director, Divisional Operations
>>> (425) 757-7027
>>> TheKey.com <https://www.thekey.com/>
>>>
>>>
>>> [image: TheKey] <https://homecareassistance.com/>
>>>
>>
>
> --
> Audra Williams
> Director, Divisional Operations
> (425) 757-7027
> TheKey.com <https://www.thekey.com/>
>
>
> [image: TheKey] <https://homecareassistance.com/>
>

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