Fwd: SA Change from Sandra Daoust to Lisa Barker for COMPANY ID: 46176 HOME CARE ASSISTANCE (MONTREAL)INC

I presume Gary with follow up with this?

Tim Thomas
Home Care Assistance (Montréal)
Tel: 514.726.7647
tthomas@homecareassistance.com  <mailto:tt@homecareassistance.com> | Homecareassistancemontreal.ca <https://www.homecareassistancemontreal.ca/>

> Begin forwarded message:
>
> From: "Cms, Sbbimpl" <Sbbimpl.Cms@td.com>
> Subject: SA Change from Sandra Daoust to Lisa Barker for COMPANY ID: 46176 HOME CARE ASSISTANCE (MONTREAL)INC
> Date: December 7, 2022 at 6:26:51 AM EST
> To: Tim Thomas <tthomas@thekey.com>, Gary Scott <gscott@thekey.com>
> Cc: ": Sandra Daoust" <sdaoust@homecareassistance.com>, "Cms, Sbbimpl" <Sbbimpl.Cms@td.com>
>
> Good morning Tim and Gary,
> Since Sandra is now retired, I don't know who will provide us the info in green font.
>
> As per email below dated Nov 21st, Sandra confirmed the following below and I've responded to it.
> Sandra Daoust (H0U6N9C8) - my access will need to be removed after Nov 28th
> Lisa Barker (she should now be the system administrator)
>
> Therefore, I've sent the email that day as it needs to be completed for us to proceed on the SA change:
> Please provide the following for the new system administrator for us to proceed on sending the required document to be signed by the authorize signer.
>
> NEW SYSTEM ADMIN
> Full name
> Email address
> Telephone number
>
> We would need owner/signing officers (Full name/Telephone#/Email address) to authenticate and verify the request to make this change.  Once we can do that we will send an electronic form and make the necessary changes to the system administrator.
>
> SIGNING OFFICER/OWNER
> Full name
> Email address
> Telephone number (Please provide mobile number as we require this for the electronic signature process)
>
>
> Thanks,
> Jaquiline Millare-Piano | SBB Cash Management Onboarding Specialist
> TD Bank Financial Group
> 3500 Steeles Avenue East, Tower 2 Level 5 | Markham, ON L3R 2Z1
> Email: jaquiline.millare@td.com <mailto:jaquiline.millare@td.com>
> Cash Management Support Centre: 416.982.4567 or 1.800.668.7328 |  cms.supp@td.com <mailto:cms.supp@td.com>
>
>
> Fraud Reminder: TD Bank Group will not call or email you to ask for your personal information such as Connect ID’s or Passwords. If you receive any unsolicited e-mails, unusual screens, pop-ups or web messages requesting this type of information please ignore the request, hang up or log off and contact the CMS Support Desk at 1-800-668-7328 immediately.
>
> TD Bank Group will never contact you by phone or email to request login credentials.
>
>
> Internal
> From: Cms, Sbbimpl <Sbbimpl.Cms@td.com <mailto:Sbbimpl.Cms@td.com>>
> Sent: Wednesday, November 30, 2022 10:39 AM
> To: Tim Thomas <tthomas@thekey.com <mailto:tthomas@thekey.com>>
> Cc: Cms, Sbbimpl <Sbbimpl.Cms@td.com <mailto:Sbbimpl.Cms@td.com>>; : Sandra Daoust <sdaoust@homecareassistance.com <mailto:sdaoust@homecareassistance.com>>; Gary Scott <gscott@thekey.com <mailto:gscott@thekey.com>>
> Subject: RE: Password Reset for the Back Up SA - Tim Thomas for COMPANY ID: 46176 HOME CARE ASSISTANCE (MONTREAL)INC
> Importance: High
>
> Hi Tim,
> Thank you for your confirmation email below.
>
>
> Thanks,
> Jaquiline Millare-Piano | SBB Cash Management Onboarding Specialist
> TD Bank Financial Group
> 3500 Steeles Avenue East, Tower 2 Level 5 | Markham, ON L3R 2Z1
> Email: jaquiline.millare@td.com <mailto:jaquiline.millare@td.com>
> Cash Management Support Centre: 416.982.4567 or 1.800.668.7328 |  cms.supp@td.com <mailto:cms.supp@td.com>
>
>
> Fraud Reminder: TD Bank Group will not call or email you to ask for your personal information such as Connect ID’s or Passwords. If you receive any unsolicited e-mails, unusual screens, pop-ups or web messages requesting this type of information please ignore the request, hang up or log off and contact the CMS Support Desk at 1-800-668-7328 immediately.
>
> TD Bank Group will never contact you by phone or email to request login credentials.
>
>
> Internal
> From: Tim Thomas <tthomas@thekey.com <mailto:tthomas@thekey.com>>
> Sent: Wednesday, November 30, 2022 9:14 AM
> To: Cms, Sbbimpl <Sbbimpl.Cms@td.com <mailto:Sbbimpl.Cms@td.com>>
> Cc: Tim Thomas <tthomas@thekey.com <mailto:tthomas@thekey.com>>
> Subject: Re: Password Reset for the Back Up SA - Tim Thomas for COMPANY ID: 46176 HOME CARE ASSISTANCE (MONTREAL)INC
>
> CAUTION: EXTERNAL MAIL. DO NOT CLICK ON LINKS OR OPEN ATTACHMENTS YOU DO NOT TRUST
> ATTENTION : COURRIEL EXTERNE. NE CLIQUEZ PAS SUR DES LIENS ET N'OUVREZ PAS DE PIÈCES JOINTES AUXQUELS VOUS NE FAITES PAS CONFIANCE
>
>
> Yes. All is good.  Thank you very much.
>
> Tim Thomas
> Home Care Assistance
> 514 726 7647
>
>
>
> On Nov 30, 2022, at 8:35 AM, Cms, Sbbimpl <Sbbimpl.Cms@td.com <mailto:Sbbimpl.Cms@td.com>> wrote:
>
>
> Good morning Tim,
> Sorry for the delayed response as I was on vacation yesterday.
> The Support Officer - Wajma confirmed that she was able to get a hold of you yesterday and reset your WBB password and she provided it to you.
> Can you please confirm that you have successfully logged in on WBB online when you were on the phone with the Support Officer – Wajma?
>
>
> Thanks,
> Jaquiline Millare-Piano | SBB Cash Management Onboarding Specialist
> TD Bank Financial Group
> 3500 Steeles Avenue East, Tower 2 Level 5 | Markham, ON L3R 2Z1
> Email: jaquiline.millare@td.com <mailto:jaquiline.millare@td.com>
> Cash Management Support Centre: 416.982.4567 or 1.800.668.7328 |  cms.supp@td.com <mailto:cms.supp@td.com>
>
>
> Fraud Reminder: TD Bank Group will not call or email you to ask for your personal information such as Connect ID’s or Passwords. If you receive any unsolicited e-mails, unusual screens, pop-ups or web messages requesting this type of information please ignore the request, hang up or log off and contact the CMS Support Desk at 1-800-668-7328 immediately.
>
> TD Bank Group will never contact you by phone or email to request login credentials.
>
>
> Internal
> From: Tim Thomas <tthomas@thekey.com <mailto:tthomas@thekey.com>>
> Sent: Tuesday, November 29, 2022 11:40 AM
> To: Cms, Sbbimpl <Sbbimpl.Cms@td.com <mailto:Sbbimpl.Cms@td.com>>
> Subject: Re: Password Reset for the Back Up SA - Tim Thomas for COMPANY ID: 46176 HOME CARE ASSISTANCE (MONTREAL)INC
>
> CAUTION: EXTERNAL MAIL. DO NOT CLICK ON LINKS OR OPEN ATTACHMENTS YOU DO NOT TRUST
> ATTENTION : COURRIEL EXTERNE. NE CLIQUEZ PAS SUR DES LIENS ET N'OUVREZ PAS DE PIÈCES JOINTES AUXQUELS VOUS NE FAITES PAS CONFIANCE
>
>
> Jaquilline,
>
> Any news on the password reset?
>
> Tim Thomas
> Home Care Assistance (Montréal)
> Tel: 514.726.7647
> tthomas@homecareassistance.com  <mailto:tt@homecareassistance.com> | Homecareassistancemontreal.ca <https://clicktime.symantec.com/15tpDJokUsZddQb8rZt5a?h=6pq56wa3U9-upNvzq2w2GJltmD11R88K8MnkzxMpcUI=&u=https://www.homecareassistancemontreal.ca/>
>
>
>
>
> From: Tim Thomas tthomas@thekey.com <mailto:tthomas@thekey.com>
> Sent: Monday, November 28, 2022 6:06 PM
> To: Cms, Sbbimpl Sbbimpl.Cms@td.com <mailto:Sbbimpl.Cms@td.com>
> Subject: Re: Password Reset for the Back Up SA - Tim Thomas for COMPANY ID: 46176 HOME CARE ASSISTANCE (MONTREAL)INC
>
> CAUTION: EXTERNAL MAIL. DO NOT CLICK ON LINKS OR OPEN ATTACHMENTS YOU DO NOT TRUST
> ATTENTION : COURRIEL EXTERNE. NE CLIQUEZ PAS SUR DES LIENS ET N'OUVREZ PAS DE PIÈCES JOINTES AUXQUELS VOUS NE FAITES PAS CONFIANCE
>
>
> I appreciate it.
>
> Tim Thomas
> Home Care Assistance
> 514 726 7647
>
>
>
> On Nov 28, 2022, at 4:29 PM, Cms, Sbbimpl <Sbbimpl.Cms@td.com <mailto:Sbbimpl.Cms@td.com>> wrote:
>
> Hi Tim,
> I want to let you know that I sent a follow up with the Cash Management Support Centre: 416.982.4567 or 1.800.668.7328 asking them if they reset your password as I've requested it early this morning.
> I will keep you posted.
>
>
> Thanks,
> Jaquiline Millare-Piano | SBB Cash Management Onboarding Specialist
> TD Bank Financial Group
> 3500 Steeles Avenue East, Tower 2 Level 5 | Markham, ON L3R 2Z1
> Email: jaquiline.millare@td.com <mailto:jaquiline.millare@td.com>
> Cash Management Support Centre: 416.982.4567 or 1.800.668.7328 |  cms.supp@td.com <mailto:cms.supp@td.com>
>
>
> Fraud Reminder: TD Bank Group will not call or email you to ask for your personal information such as Connect ID’s or Passwords. If you receive any unsolicited e-mails, unusual screens, pop-ups or web messages requesting this type of information please ignore the request, hang up or log off and contact the CMS Support Desk at 1-800-668-7328 immediately.
>
> TD Bank Group will never contact you by phone or email to request login credentials.
>
>
> Internal
> From: Tim Thomas <tthomas@thekey.com <mailto:tthomas@thekey.com>>
> Sent: Monday, November 28, 2022 8:51 AM
> To: Cms, Sbbimpl <Sbbimpl.Cms@td.com <mailto:Sbbimpl.Cms@td.com>>
> Cc: Sandra Daoust <sdaoust@homecareassistance.com <mailto:sdaoust@homecareassistance.com>>; Tim Thomas <tthomas@thekey.com <mailto:tthomas@thekey.com>>; Gary Scott <gscott@thekey.com <mailto:gscott@thekey.com>>
> Subject: Re: Password Reset for the Back Up SA - Tim Thomas for COMPANY ID: 46176 HOME CARE ASSISTANCE (MONTREAL)INC
>
> CAUTION: EXTERNAL MAIL. DO NOT CLICK ON LINKS OR OPEN ATTACHMENTS YOU DO NOT TRUST
> ATTENTION : COURRIEL EXTERNE. NE CLIQUEZ PAS SUR DES LIENS ET N'OUVREZ PAS DE PIÈCES JOINTES AUXQUELS VOUS NE FAITES PAS CONFIANCE
>
> Thanks very much Jaquiline.
>
> Tim Thomas
> Home Care Assistance (Montréal)
> Tel: 514.726.7647
> tthomas@homecareassistance.com  <mailto:tt@homecareassistance.com> | Homecareassistancemontreal.ca <ht