Re: Client Inquiry From Home Care Assistance Oakville

--000000000000ee53680600b46279 Content-Type: multipart/alternative; boundary="000000000000ee53630600b46278" --000000000000ee53630600b46278 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Oh, thats good to know!! Thank you Phil On Mon, Jul 17, 2023 at 4:08=E2=80=AFPM Phil Chanda wrote: > I just did a test and was able to see my lead. You will not see every > lead in Callrail. If someone has cookies blocked, incognito is on, or > privacy settings prevent/block, then leads may not show up in Callrail. > > [image: Screen Shot 2023-07-17 at 4.07.45 PM.png] > > > > > > On Mon, Jul 17, 2023 at 4:01=E2=80=AFPM Joey Taylor > wrote: > >> Hi Phil, >> >> I have messaged IT but the question is actually why can't we find this >> inquiry in Call Rail? >> >> Thank you, >> >> On Mon, Jul 17, 2023 at 4:00=E2=80=AFPM Phil Chanda >> wrote: >> >>> Hi all, >>> >>> If Taylor is able to receive all the form submissions, but Joey is not. >>> The best place to start would be IT Support as it is likely an issue wi= th >>> his email again. >>> >>> Thanks, >>> Phil >>> >>> On Mon, Jul 17, 2023 at 3:56=E2=80=AFPM Alexa Graziani >>> wrote: >>> >>>> Hi All, >>>> >>>> Adding Phil here to check this out as it seem like it's the same URL >>>> that is on the other forms that Callrail has captured in the past 7 da= ys. >>>> It looks like the last form recorded by Callrail for Oakville was on J= uly >>>> 12th and we did not make any changes to Oakville since then that I kno= w of. >>>> >>>> Phil - can you check on this, please? >>>> >>>> Sincerely, >>>> >>>> On Mon, Jul 17, 2023 at 12:17=E2=80=AFPM Taylor Cleland >>>> wrote: >>>> >>>>> Hi, >>>>> >>>>> May you please look into this online forum from Sabrina Gaon as it is >>>>> not in CallRail? >>>>> >>>>> Additionally, Joey is listed as a recipient for online inquiries >>>>> through the Oakville forum however is not receiving the inquiry to hi= s >>>>> email. Are you able to help with this or is this a question for IT? >>>>> >>>>> >>>>> Thank you, >>>>> >>>>> Taylor Cleland >>>>> >>>>> *Client Solution Manager* >>>>> >>>>> 416-488-8777 ext 1 >>>>> >>>>> TheKey.ca >>>>> >>>>> [image: TheKey] >>>>> >>>>> >>>>> >>>>> ---------- Forwarded message --------- >>>>> From: Home Care Assistance Oakville >>>>> Date: Sun, Jul 16, 2023 at 1:39=E2=80=AFPM >>>>> Subject: Client Inquiry From Home Care Assistance Oakville >>>>> To: , , >>>> poulami.shah@thekey.com> >>>>> >>>>> >>>>> Hi, >>>>> You have received a new lead from the Schedule a Consultation form. >>>>> Here are the details: >>>>> >>>>> *Name:* Sabrina Gaon >>>>> *Email:* thinkofone@sympatico.ca >>>>> *Phone:* 4164258170 >>>>> *Best Time To Call:* 5-9pm >>>>> *Type Of Care:* Live-In-Care >>>>> *Location:* Oakville >>>>> *Comments:* Hi! >>>>> I am gathering information to present to my in-laws. They are >>>>> currently living independently at home but are neededing some help no= w=E2=80=93we >>>>> are looking at options for the furture-either living at home with car= e or >>>>> moving into more supportive housing. >>>>> They love their home and neighbourhood. >>>>> I am wondering if I could speak with you about live in care=E2=80=93w= hat that >>>>> could look like, how you go about matching clients/etc. >>>>> Perhaps we could book an appointment. With notice I could book a >>>>> call/virtual call during the weekday. >>>>> thank you, >>>>> Sabrina >>>>> *URL:* https://www.homecareassistanceoakville.ca/contact-us/ >>>>> --- >>>>> *IP:* 70.51.167.64 >>>>> *User Agent:* Mozilla/5.0 (Windows NT 10.0; Win64; x64) >>>>> AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36 >>>>> >>>>> Best Regards, >>>>> Home Care Assistance of Oakville >>>>> >>>> >>>> >>>> -- >>>> Alexa Graziani >>>> Senior Marketing Manager - Consumer Growth >>>> * Please note my email has changed: * >>>> agraziani@thekey.com >>>> >>>> (650) 416-1538 Ext. 181538 >>>> TheKey.com >>>> [image: TheKey] >>>> >>> >> >> -- >> >> Joey Taylor >> >> *Regional Care Solutions Manager* >> >> 514-907-5065 >> >> TheKey.ca >> >> [image: TheKey] >> > --=20 Joey Taylor *Regional Care Solutions Manager* 514-907-5065 TheKey.ca [image: TheKey] --000000000000ee53630600b46278 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Oh,=C2=A0thats good to know!!=C2=A0 Thank you Phil=C2= =A0 On Mon, Jul 17, 2023 at 4:08=E2=80=AFPM Phil Chanda < phil.chanda@thekey.com > wrote: I just did a test and was able to see my lead.=C2=A0 You will not see ever= y lead in Callrail. If someone has cookies blocked,=C2=A0incognito is on, o= r privacy settings prevent/block, then leads may not show up in Callrail.= =C2=A0 On Mon, Jul 17, = 2023 at 4:01=E2=80=AFPM Joey Taylor < joey.taylor@thekey.com > wrote: Hi Phil, I have messaged IT but the question is actually why can't we find = this inquiry in Call Rail? Thank you,=C2=A0 On Mon, Jul 17, 2023 at 4= :00=E2=80=AFPM Phil Chanda < phil.chanda@thekey.com > wrote: Hi all, If Taylor is able to receiv