--000000000000764f130600b45ca5 Content-Type: multipart/alternative; boundary="000000000000764f120600b45ca4" --000000000000764f120600b45ca4 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I just did a test and was able to see my lead. You will not see every lead in Callrail. If someone has cookies blocked, incognito is on, or privacy settings prevent/block, then leads may not show up in Callrail. [image: Screen Shot 2023-07-17 at 4.07.45 PM.png] On Mon, Jul 17, 2023 at 4:01=E2=80=AFPM Joey Taylor wrote: > Hi Phil, > > I have messaged IT but the question is actually why can't we find this > inquiry in Call Rail? > > Thank you, > > On Mon, Jul 17, 2023 at 4:00=E2=80=AFPM Phil Chanda > wrote: > >> Hi all, >> >> If Taylor is able to receive all the form submissions, but Joey is not. >> The best place to start would be IT Support as it is likely an issue wit= h >> his email again. >> >> Thanks, >> Phil >> >> On Mon, Jul 17, 2023 at 3:56=E2=80=AFPM Alexa Graziani >> wrote: >> >>> Hi All, >>> >>> Adding Phil here to check this out as it seem like it's the same URL >>> that is on the other forms that Callrail has captured in the past 7 day= s. >>> It looks like the last form recorded by Callrail for Oakville was on Ju= ly >>> 12th and we did not make any changes to Oakville since then that I know= of. >>> >>> Phil - can you check on this, please? >>> >>> Sincerely, >>> >>> On Mon, Jul 17, 2023 at 12:17=E2=80=AFPM Taylor Cleland >>> wrote: >>> >>>> Hi, >>>> >>>> May you please look into this online forum from Sabrina Gaon as it is >>>> not in CallRail? >>>> >>>> Additionally, Joey is listed as a recipient for online inquiries >>>> through the Oakville forum however is not receiving the inquiry to his >>>> email. Are you able to help with this or is this a question for IT? >>>> >>>> >>>> Thank you, >>>> >>>> Taylor Cleland >>>> >>>> *Client Solution Manager* >>>> >>>> 416-488-8777 ext 1 >>>> >>>> TheKey.ca >>>> >>>> [image: TheKey] >>>> >>>> >>>> >>>> ---------- Forwarded message --------- >>>> From: Home Care Assistance Oakville >>>> Date: Sun, Jul 16, 2023 at 1:39=E2=80=AFPM >>>> Subject: Client Inquiry From Home Care Assistance Oakville >>>> To: , , >>> poulami.shah@thekey.com> >>>> >>>> >>>> Hi, >>>> You have received a new lead from the Schedule a Consultation form. >>>> Here are the details: >>>> >>>> *Name:* Sabrina Gaon >>>> *Email:* thinkofone@sympatico.ca >>>> *Phone:* 4164258170 >>>> *Best Time To Call:* 5-9pm >>>> *Type Of Care:* Live-In-Care >>>> *Location:* Oakville >>>> *Comments:* Hi! >>>> I am gathering information to present to my in-laws. They are currentl= y >>>> living independently at home but are neededing some help now=E2=80=93w= e are looking >>>> at options for the furture-either living at home with care or moving i= nto >>>> more supportive housing. >>>> They love their home and neighbourhood. >>>> I am wondering if I could speak with you about live in care=E2=80=93wh= at that >>>> could look