Re: Stephanie Chan

From
Dennis Fancy <dfancy@thekey.com>
To
Matt Vijayan <mvijayan@thekey.com>
CC
Jay Bradley <jason.bradley@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
Wed, 2 Nov 2022 07:54:58 -0500
Folder
INBOX
Hi Matt,

I see. With her connections that makes sense. So many other opportunities
out there in the Lower Mainland and I know you and Jay are working
strategically.

Take care,

Dennis

On Wed, Nov 2, 2022 at 6:12 AM Matt Vijayan <mvijayan@thekey.com> wrote:

> Hi Dennis
>
> We are still connecting with Stephanie. She now has her own home care
> company (a group of private caregivers) that is competing with us.
>
> Best regards,
>
> Matt
>
> Matt Vijayan
> Director of Sales, Canada
>
> *Please note my email has changed:*
> mvijayan@TheKey.com <Madhu.Vijayan@TheKey.com>
> (905) 592-0085
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://www.thekey.com/>
>
> On Nov 1, 2022, at 10:11 PM, Dennis Fancy <dfancy@thekey.com> wrote:
>
> 
>
> Hi Jay,
>
> I was surprised today to hear Steph's name on our call today. I have lost
> touch with her since leaving Vancouver. She was one of our biggest referral
> sources when Lindsey and I operated our Home Instead franchise. She
> referred us a billionaire client whose company is a household name. We
> provided exceptional service and the referrals only grew from there.
>
> Stephanie also used to refer to Home Care Assistance, but we took that
> business over time. Her biggest gripe with HCA was the "minimums", as many
> of her clients did not initially require that level of service, but she was
> confident would grow into something more substantial.
>
> I am not sure if she still has any involvement in a company called
> PointClickCare, but it was intended to compete with ClearCare. Her and
> another friend of mine started the company together. I just Googled it and
> see it is still around.
>
> Anyway, just wanted to give you a bit of background. Let me know if you
> need some help with this referral source.
>
> Good luck out there. I know it can be tough.
>
> Dennis Fancy, BSP
> Care Solutions Manager
> *Please note my email has changed:*
> dfancy@thekey.com <DFancy@TheKey.com>
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://www.thekey.com/>
>
> --
Dennis Fancy, BSP
Care Solutions Manager
*Please note my email has changed:*
dfancy@thekey.com <DFancy@TheKey.com>
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://www.thekey.com/>

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