--Apple-Mail-347CC43E-A85C-4197-A97B-F04B2D7987DD Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi Dennis We are still connecting with Stephanie. She now has her own home care compan= y (a group of private caregivers) that is competing with us. Best regards, Matt =20 Matt Vijayan Director of Sales, Canada Please note my email has changed: mvijayan@TheKey.com (905) 592-0085 TheKey.com > On Nov 1, 2022, at 10:11 PM, Dennis Fancy wrote: >=20 > =EF=BB=BF > Hi Jay, >=20 > I was surprised today to hear Steph's name on our call today. I have lost t= ouch with her since leaving Vancouver. She was one of our biggest referral s= ources when Lindsey and I operated our Home Instead franchise. She referred u= s a billionaire client whose company is a household name. We provided except= ional service and the referrals only grew from there. >=20 > Stephanie also used to refer to Home Care Assistance, but we took that bus= iness over time. Her biggest gripe with HCA was the "minimums", as many of h= er clients did not initially require that level of service, but she was conf= ident would grow into something more substantial. >=20 > I am not sure if she still has any involvement in a company called PointCl= ickCare, but it was intended to compete with ClearCare. Her and another frie= nd of mine started the company together. I just Googled it and see it is sti= ll around. >=20 > Anyway, just wanted to give you a bit of background. Let me know if you ne= ed some help with this referral source. >=20 > Good luck out there. I know it can be tough. >=20 > Dennis Fancy, BSP > Care Solutions Manager > Please note my email has changed: > dfancy@thekey.com > TheKey.com --Apple-Mail-347CC43E-A85C-4197-A97B-F04B2D7987DD Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi Dennis We are still c= onnecting with Stephanie. She now has her own home care company (a group of p= rivate caregivers) that is competing with us. Best regards, Matt Matt Vijayan Director of Sales, Canada Please note m= y email has changed: mvijayan@TheKey.com (905) 592-0085 TheKey.com <img src=3D"https://signature.thekey.com/img/tk_logo_sig.pn= g" width=3D"160" height=3D"53" alt=3D"TheKey" style=3D"vertical-align: middl= e; border-style: none; max-width: 100%; margin: 30px