--0000000000001afbf205f9263a7b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Audra, I owe a call back to Adam (Mavencare CEO) as they have been trying to get us off of their platform for some time and it sounds like he is going to suggest a material cost associated - they would only be maintaining it for us. It sounds like Canada needs it for two more weeks. How long do you need it for NY? Thanks, will wait for your estimate before I return his call. On Wed, Apr 12, 2023 at 12:13=E2=80=AFPM Audra Williams = wrote: > We have not completed this for NY as it is very time consuming and slow. > We will need to continue to have this platform. > > Best, > > On Mon, Apr 10, 2023 at 7:04=E2=80=AFAM Audra Williams wrote: > >> We are still working on this for NY as well. It is taking a lot longer >> than expected. >> >> Thank you! >> >> On Mon, Apr 10, 2023 at 6:47=E2=80=AFAM Timothy Thomas w= rote: >> >>> Hi Lucas. >>> >>> We will manually export the data ASAP. Should have it completed within >>> the next two weeks. >>> >>> Thanks >>> >>> On Thu, Apr 6, 2023 at 12:23 AM Lucas Motro wrote: >>> >>>> Timothy, are we talking about a couple hundred caregivers? Sounds like >>>> bulk download not an option and we can't ask to maintain the Mavencare >>>> portal indefinitely so maybe you can advise whether we can look at >>>> downloading caregiver files individually which it sounds like our Care= giver >>>> Ambassador has already started doing. Let us know if you have a differ= ent >>>> perspective. >>>> >>>> Thanks, >>>> L >>>> >>>> On Tue, Apr 4, 2023 at 6:10=E2=80=AFPM Michelle Verbruggen >>> michelle.verbruggen@vivtechnologies.com> wrote: >>>> >>>>> Hi Tim, >>>>> >>>>> Unfortunately, we cannot assist with a bulk download of the data. >>>>> >>>>> Although we maintained the database for the remainder of March as a >>>>> buffer period, there is significant cost associated with this mainten= ance. >>>>> We were set to disconnect on March 31st, however, following your emai= l will >>>>> revert back on the cost to extend/continue access for the month of Ap= ril. >>>>> >>>>> Best, >>>>> >>>>> Michelle >>>>> >>>>> *Michelle Verbruggen* >>>>> Chief of Staff >>>>> vivtechnologies.com >>>>> >>>>> >>>>> >>>>>> From: Timothy Thomas >>>>>> Date: Fri, Mar 31, 2023 at 11:47=E2=80=AFAM >>>>>> Subject: Fwd: Maven Care Portal >>>>>> To: Ryan Alexander >>>>>> >>>>>> >>>>>> Hi Ryan, >>>>>> >>>>>> Are you able to support with the request below, before we lose acces= s >>>>>> to the portal? >>>>>> >>>>>> Thanks >>>>>> Tim >>>>>> >>>>>> ---------- Forwarded message --------- >>>>>> From: Kathryn Nester >>>>>> Date: Fri, Mar 31, 2023 at 10:21=E2=80=AFAM >>>>>> Subject: Maven Care Portal >>>>>> To: Timothy Thomas >>>>>> >>>>>> >>>>>> Hi Tim, >>>>>> >>>>>> I still need various Mavencare caregiver's documents. I've slowly >>>>>> been doing it but it's time consuming as you have to go through each= file >>>>>> and download it individually. >>>>>> >>>>>> If it's possible for them to download them in bulk for each caregive= r >>>>>> that would be helpful >>>>>> >>>>>> We also have staff come to us for previous letters of employment and >>>>>> various information about their employment. If we lose access to the= portal >>>>>> we won't have a lot of that information, who should we direct them t= o speak >>>>>> with in those instances? >>>>>> >>>>>> Thanks, >>>>>> Kathryn >>>>>> >>>>>> -- >>>>>> >>>>>> Kathryn Nester >>>>>> >>>>>> Caregiver Ambassador >>>>>> >>>>>> ___________________ >>>>>> >>>>>> >>>>>> Office: 416-488-8777 >>>>>> >>>>>> >>>>>> TheKey.ca >>>>>> >>>>>> [image: TheKey] >>>>>> >>>>>> >>>>>> >>>>>> -- >>>>>> Tim Thomas >>>>>> Head of Canada Division >>>>>> *Please note my email has changed:* >>>>>> tt@TheKey.com >>>>>> (514) 591-9387 >>>>>> TheKey.ca >>>>>> [image: TheKey] >>>>>> >>>>>> [image: http://www.vivtechnologies.com/new-name] >>>>>> >>>>>> >>>>>> [image: http://www.vivtechnologies.com/new-name] >>>>>> >>>>>> >>>>> >>>>> [image: http://www.vivtechnologies.com/new-name] >>>>> >>>>> >>>> >> >> -- >> Audra Williams >> Director, Divisional Operations >> *Please note my email has changed:* >> audraw@TheKey.com >> >> (425) 757-7027 >> TheKey.com >> [image: TheKey] >> > > > -- > Audra Williams > Director, Divisional Operations > *Please note my email has changed:* > audraw@TheKey.com > (425) 757-7027 > TheKey.com > [image: TheKey] > --0000000000001afbf205f9263a7b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Audra, I owe a call back to Adam (Maven= care CEO) as they have been trying to get us off of their platform for some= time and it sounds like he is going to suggest a material cost associated = - they would only be maintaining it for us. It sou= nds like Canada needs it for two more weeks. How long do you need it for NY= ? Thanks, will wait for your estimate before I ret= urn his call. On Wed, Apr 12, 2023 at 12:13=E2=80=AFPM Audra Williams = audraw@thekey.c