We have not completed this for NY as it is very time consuming and slow.
We will need to continue to have this platform.
Best,
On Mon, Apr 10, 2023 at 7:04 AM Audra Williams <audraw@thekey.com> wrote:
> We are still working on this for NY as well. It is taking a lot longer
> than expected.
>
> Thank you!
>
> On Mon, Apr 10, 2023 at 6:47 AM Timothy Thomas <tt@thekey.com> wrote:
>
>> Hi Lucas.
>>
>> We will manually export the data ASAP. Should have it completed within
>> the next two weeks.
>>
>> Thanks
>>
>> On Thu, Apr 6, 2023 at 12:23 AM Lucas Motro <lmotro@thekey.com> wrote:
>>
>>> Timothy, are we talking about a couple hundred caregivers? Sounds like
>>> bulk download not an option and we can't ask to maintain the Mavencare
>>> portal indefinitely so maybe you can advise whether we can look at
>>> downloading caregiver files individually which it sounds like our Caregiver
>>> Ambassador has already started doing. Let us know if you have a different
>>> perspective.
>>>
>>> Thanks,
>>> L
>>>
>>> On Tue, Apr 4, 2023 at 6:10 PM Michelle Verbruggen <
>>> michelle.verbruggen@vivtechnologies.com> wrote:
>>>
>>>> Hi Tim,
>>>>
>>>> Unfortunately, we cannot assist with a bulk download of the data.
>>>>
>>>> Although we maintained the database for the remainder of March as a
>>>> buffer period, there is significant cost associated with this maintenance.
>>>> We were set to disconnect on March 31st, however, following your email will
>>>> revert back on the cost to extend/continue access for the month of April.
>>>>
>>>> Best,
>>>>
>>>> Michelle
>>>>
>>>> *Michelle Verbruggen*
>>>> Chief of Staff
>>>> vivtechnologies.com
>>>>
>>>>
>>>>
>>>>> From: Timothy Thomas <tt@thekey.com>
>>>>> Date: Fri, Mar 31, 2023 at 11:47 AM
>>>>> Subject: Fwd: Maven Care Portal
>>>>> To: Ryan Alexander <ryan.alexander@vivtechnologies.com>
>>>>>
>>>>>
>>>>> Hi Ryan,
>>>>>
>>>>> Are you able to support with the request below, before we lose access
>>>>> to the portal?
>>>>>
>>>>> Thanks
>>>>> Tim
>>>>>
>>>>> ---------- Forwarded message ---------
>>>>> From: Kathryn Nester <knester@thekey.com>
>>>>> Date: Fri, Mar 31, 2023 at 10:21 AM
>>>>> Subject: Maven Care Portal
>>>>> To: Timothy Thomas <tt@thekey.com>
>>>>>
>>>>>
>>>>> Hi Tim,
>>>>>
>>>>> I still need various Mavencare caregiver's documents. I've slowly been
>>>>> doing it but it's time consuming as you have to go through each file and
>>>>> download it individually.
>>>>>
>>>>> If it's possible for them to download them in bulk for each caregiver
>>>>> that would be helpful
>>>>>
>>>>> We also have staff come to us for previous letters of employment and
>>>>> various information about their employment. If we lose access to the portal
>>>>> we won't have a lot of that information, who should we direct them to speak
>>>>> with in those instances?
>>>>>
>>>>> Thanks,
>>>>> Kathryn
>>>>>
>>>>> --
>>>>>
>>>>> Kathryn Nester
>>>>>
>>>>> Caregiver Ambassador
>>>>>
>>>>> ___________________
>>>>>
>>>>>
>>>>> Office: 416-488-8777
>>>>>
>>>>>
>>>>> TheKey.ca <https://thekey.ca/>
>>>>>
>>>>> [image: TheKey]
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Tim Thomas
>>>>> Head of Canada Division
>>>>> *Please note my email has changed:*
>>>>> tt@TheKey.com <tt@thekey.com>
>>>>> (514) 591-9387
>>>>> TheKey.ca <https://www.thekey.ca/>
>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>
>>>>> [image: http://www.vivtechnologies.com/new-name]
>>>>> <http://www.vivtechnologies.com/new-name>
>>>>>
>>>>> [image: http://www.vivtechnologies.com/new-name]
>>>>> <http://www.vivtechnologies.com/new-name>
>>>>>
>>>>
>>>> [image: http://www.vivtechnologies.com/new-name]
>>>> <http://www.vivtechnologies.com/new-name>
>>>>
>>>
>
> --
> Audra Williams
> Director, Divisional Operations
> *Please note my email has changed:*
> audraw@TheKey.com <https://brand.thekey.com/esg/Audra.Williams@TheKey.com>
> (425) 757-7027
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://homecareassistance.com/>
>
--
Audra Williams
Director, Divisional Operations
*Please note my email has changed:*
audraw@TheKey.com <https://brand.thekey.com/esg/Audra.Williams@TheKey.com>
(425) 757-7027
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://homecareassistance.com/>