Re: Maven Care Portal

From
Audra Williams <audraw@thekey.com>
To
Timothy Thomas <tt@thekey.com>, Angie Markwell <angie.markwell@thekey.com>, Mark Botticelli <mark.botticelli@thekey.com>
CC
Lucas Motro <lmotro@thekey.com>, Kimberly Guerci <kguerci@thekey.com>
Date
Wed, 12 Apr 2023 09:13:29 -0700
Folder
INBOX
--0000000000002a06e405f925e4df Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We have not completed this for NY as it is very time consuming and slow. We will need to continue to have this platform. Best, On Mon, Apr 10, 2023 at 7:04=E2=80=AFAM Audra Williams = wrote: > We are still working on this for NY as well. It is taking a lot longer > than expected. > > Thank you! > > On Mon, Apr 10, 2023 at 6:47=E2=80=AFAM Timothy Thomas wr= ote: > >> Hi Lucas. >> >> We will manually export the data ASAP. Should have it completed within >> the next two weeks. >> >> Thanks >> >> On Thu, Apr 6, 2023 at 12:23 AM Lucas Motro wrote: >> >>> Timothy, are we talking about a couple hundred caregivers? Sounds like >>> bulk download not an option and we can't ask to maintain the Mavencare >>> portal indefinitely so maybe you can advise whether we can look at >>> downloading caregiver files individually which it sounds like our Careg= iver >>> Ambassador has already started doing. Let us know if you have a differe= nt >>> perspective. >>> >>> Thanks, >>> L >>> >>> On Tue, Apr 4, 2023 at 6:10=E2=80=AFPM Michelle Verbruggen >> michelle.verbruggen@vivtechnologies.com> wrote: >>> >>>> Hi Tim, >>>> >>>> Unfortunately, we cannot assist with a bulk download of the data. >>>> >>>> Although we maintained the database for the remainder of March as a >>>> buffer period, there is significant cost associated with this maintena= nce. >>>> We were set to disconnect on March 31st, however, following your email= will >>>> revert back on the cost to extend/continue access for the month of Apr= il. >>>> >>>> Best, >>>> >>>> Michelle >>>> >>>> *Michelle Verbruggen* >>>> Chief of Staff >>>> vivtechnologies.com >>>> >>>> >>>> >>>>> From: Timothy Thomas >>>>> Date: Fri, Mar 31, 2023 at 11:47=E2=80=AFAM >>>>> Subject: Fwd: Maven Care Portal >>>>> To: Ryan Alexander >>>>> >>>>> >>>>> Hi Ryan, >>>>> >>>>> Are you able to support with the request below, before we lose access >>>>> to the portal? >>>>> >>>>> Thanks >>>>> Tim >>>>> >>>>> ---------- Forwarded message --------- >>>>> From: Kathryn Nester >>>>> Date: Fri, Mar 31, 2023 at 10:21=E2=80=AFAM >>>>> Subject: Maven Care Portal >>>>> To: Timothy Thomas >>>>> >>>>> >>>>> Hi Tim, >>>>> >>>>> I still need various Mavencare caregiver's documents. I've slowly bee= n >>>>> doing it but it's time consuming as you have to go through each file = and >>>>> download it individually. >>>>> >>>>> If it's possible for them to download them in bulk for each caregiver >>>>> that would be helpful >>>>> >>>>> We also have staff come to us for previous letters of employment and >>>>> various information about their employment. If we lose access to the = portal >>>>> we won't have a lot of that information, who should we direct them to= speak >>>>> with in those instances? >>>>> >>>>> Thanks, >>>>> Kathryn >>>>> >>>>> -- >>>>> >>>>> Kathryn Nester >>>>> >>>>> Caregiver Ambassador >>>>> >>>>> ___________________ >>>>> >>>

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