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------=_Part_5199045_1815130844.1733439005507 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable We’re excited to introduce CareAcademy’s new People Skills = Library for home- and facility-based care settings. CareAcademy logo (https://info.careacademy.com/e3t/Ctc/T5+113/c4LYh04/VWv8j= H11X0QPW8CWCh47p3g3mW24t7JB5pc__8N6R-BZ03gP0xW6N1vHY6lZ3n7N199Fv1VSks_W2nTw= PH9hLb5YW7XcQsq3L8rvlW3M77_436PrynW5KJ71n6Y03xtVnSWGK2BrsWgW5cPbf64kJ2P4VSx= g5c4V_F7GW7qGmLX612Vs-W4wkFR_1M_wmTW6lkLSc7BRjTsW1P6byD852ZWDW2f615w4r3l1bW= 1LH-dW1YTLjQW2nnc8d6KQXjsW7pmNJ27DsHy4W8ktSP-3lgSqQW7cJdvG45-V_XW10k5828wxL= dlW4VC2WV5Q3QCxVMcCpJ7Sjn7mW66jXhS2b34Byd_0MKd04 ) Hi Home Care Assistance, We’re thrilled to announce CareAcademy’s new People Skills = Library, designed to enhance communication, leadership, and customer servic= e skills for care staff, managers, and office staff for both home- and faci= lity-based care. The new library encompasses the education and competence n= eeded across the long-term care continuum for both home- and facility-based= care. 👉 What’s New? Our new courses replace the previous Dynamic Leadership, Impactful Communic= ation, and Customer Service training libraries, which are now retired. The = new People Skills Library encompasses these foundational topics and expands= on them, addressing the education and competence needed across the long-te= rm care continuum. Use this class replacement 'cheat sheet' (https://info.= careacademy.com/e3t/Ctc/T5+113/c4LYh04/VWv8jH11X0QPW8CWCh47p3g3mW24t7JB5pc_= _8N6R-BY65jGjMW50kH_H6lZ3nKW5Bjb0_631Q9rW5PwVzk448C5SN8_Xcprb3yW7VtyjK15TXq= M-W5ByvzG4FDzqSW275b9q1gVjWyW93X3Gv66L6PqN6fSzr3nnCrgW15NVKd2sHtZ_W1bQLLX7W= 4B_DW8tkwDx10fvzlW8Q32xb6KG6BNW64MfCG7tNZQBW8hhgpP2hlZm1W6dphcz7djqCxW5HnB7= z8yJjMbN4tsG3HTwjyHMkwWHm7_DQkW7ClcC_1KPY5MW1PjZQT6n884pW2dSGXZ26tV-bW6PBWQ= 95c_Ps_W15tTnr6byQtXW8RGfWF6Kh1WkW2sKdkm4bJlyhV4fn6l1cwNdBW3T9wCf3x9l6qW7_H= Qm55pJxstW8WQNxw5c6kr_W7Z-ny22-kCB8N9d3ffMtfjZyVph_QP1yQWXPf5xDNbM04 ) to m= ap the retired classes to the new ones! 📱New Courses Now Available Here’s what’s available in CareAcademy's People Skills Libr= ary today: - PPL0001: People Skills: Effective Listening - PPL0002: People Skills: Giving and Receiving Feedback - PPL0003: People Skills: Cultivating Empathy and Compassion - PPL0004: People Skills: Building Trust and Rapport - PPL0005: People Skills: Helping Upset Customers - PPL0006: People Skills: Setting Expectations 💫 Coming Soon We'll keep you updated on more courses being added to the library soon, inc= luding: - PPL0007: People Skills: Promoting Teamwork and Collaboration - PPL0008: People Skills: Leading Through Influence - PPL0009: People Skills: Motivating Your Team 🕶️ What’s Going Away? With the shift to provide training across the long-te